Windows Explorer exits unexpectedly when you drag a file from an LZH archive into the Folders pane on a Windows Vista-based computer

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Article ID: 951521 - View products that this article applies to.
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Consider the following scenario:
  • You are running a Windows Vista-based computer that has the Lzhfldr.dll file installed.
  • In Windows Explorer, you double-click an .lzh file to open the associated compressed file.
  • You drag the compressed file into a folder in the Folders pane of the same Windows Explorer window.
In this scenario, Windows Explorer exits unexpectedly. After you restart Windows Explorer, you notice that there is a new file in the destination folder. However, the file has a size of zero bytes.

Note This issue does not occur if you drag the compressed file into another Windows Explorer window or onto the desktop.


Update information

The following files are available for download from the Microsoft Download Center:
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Download the update package now


To apply this update, you must have Windows Vista installed.

Restart requirement

You must restart the computer after you apply this update.

Hotfix replacement information

This update does not replace any other previously released hotfixes.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates


Article ID: 951521 - Last Review: April 25, 2011 - Revision: 3.0
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
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