Article ID: 951527 - View products that this article applies to.
When you upgrade Microsoft System Center Operations Manager 2007 to Operations Manager 2007 Service Pack 1, and then you try to modify a Web application that was created before the upgrade, the modifications are not saved. Additionally, you receive the following error message:
Application: System Center Operations Manager 2007
Application Version: 6.0.6278.0
Message: There was an error while applying the changes.
This issue occurs because the Web application that was created in the original version of Operations Manager 2007 is incompatible with the new features that are included in Operations Manager 2007 Service Pack 1.
Update InformationThis fix is contained within the Microsoft System Center Operations Manager 2007 Service Pack 1 update. To see a list of issues are fixed and how to obtain the cumulative rollup, refer to this article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/971541/ )Description of System Center Operations Manager 2007 Service Pack 1
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must have System Center Operations Manager 2007 Service Pack 1 installed on the computer.
Restart requirementYou do not have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
Hotfix installation instructionsYou must apply this hotfix on each computer that hosts an Operations Manager 2007 Operations Console. Before you apply the hotfix, we recommend that you back up any management packs that contain Web applications that were created by using the original version of Operations Manager 2007. To apply this hotfix, follow these steps:
Some Web application monitors may be in an unhealthy state. Or, some alerts that are triggered by Web application monitors may be unresolved. After you resave the Web applications, the monitor states are reset, and the unresolved alerts are resolved.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
System Center Operations Manager 2007 with Service Pack 1, x86-based version
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System Center Operations Manager 2007 with Service Pack 1, x64-based version
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.This problem was first corrected in Microsoft System Center Operations Manager 2007 R2.
For a list of issues that are fixed in Microsoft System Center Operations Manager 2007 R2, refer to the following article in the Microsoft Knowledge base:
(http://support.microsoft.com/kb/971410/ )List of issues that are fixed in System Center Operations Manager 2007 R2
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/LN/ )Description of the standard terminology that is used to describe Microsoft software updates
Stack outputThe error message that is mentioned in the "Symptoms" section includes the following stack output:
Microsoft.EnterpriseManagement.Common.ObjectNotFoundException: An object of type UnitMonitorType with Id 2d5d403a-b1e3-e6cf-ec4e-7cde81890488 was not found. at Microsoft.EnterpriseManagement.Configuration.TypeSpaceCache.GetType[T](Guid managementPackObjectId, Dictionary`2 objectIdMap) at Microsoft.EnterpriseManagement.Configuration.TypeSpaceCache.GetUnitMonitorType(Guid unitMonitorTypeId) at Microsoft.EnterpriseManagement.ManagementGroup.GetUnitMonitorType(Guid id) at Microsoft.EnterpriseManagement.Configuration.ManagementPackDatabaseReader.GetUnitMonitorType(ManagementPackElementReference`1 reference) at Microsoft.EnterpriseManagement.Configuration.ManagementPack.Microsoft.EnterpriseManagement.Configuration.IO.IManagementPackSearch.GetUnitMonitorType(ManagementPackElementReference`1 reference) at Microsoft.EnterpriseManagement.Configuration.ManagementPack.GetUnitMonitorType(String name) at Microsoft.EnterpriseManagement.WebApplicationMonitoring.RequestType.UpdateUnitMonitor(ManagementPack mp, MonitoringClass targetClass, UnitMonitorConfiguration unitMonitorConfiguration, UpdateMode mode) at Microsoft.EnterpriseManagement.WebApplicationMonitoring.RequestType.UpdateDefaultMonitors(ManagementPack mp, MonitoringClass targetClass) at Microsoft.EnterpriseManagement.WebApplicationMonitoring.RequestType.UpdateMonitors(ManagementGroup mg, ManagementPack mp, MonitoringClass targetClass) at Microsoft.EnterpriseManagement.WebApplicationMonitoring.WebApplication.UpdateMonitoringConfiguration(ManagementGroup mg, ManagementPack mp, MonitoringClass monitoringClass) at Microsoft.EnterpriseManagement.WebApplicationMonitoring.WebApplication.UpdateTypes(ManagementGroup mg, ManagementPack mp, MonitoringClass monitoringClass) at Microsoft.EnterpriseManagement.WebApplicationMonitoring.WebApplication.AcceptChanges(ManagementGroup mg, ManagementPack mp) at Microsoft.EnterpriseManagement.Internal.UI.Authoring.WebApp.WebApplicationEditorForm.<Worker_DoWork_Apply>b__3(Object , ConsoleJobEventArgs ) at Microsoft.EnterpriseManagement.Mom.Internal.UI.Console.ConsoleJobExceptionHandler.ExecuteJob(IComponent component, EventHandler`1 job, Object sender, ConsoleJobEventArgs args)