The W3svc log reports the incorrect number of attachments on an Exchange Server 2007 server that has deployed Exchange ActiveSync Service (EAS)

In an Exchange Server 2007 environment in which the Exchange ActiveSync Service (EAS) has been deployed, when you use the mobile device to download attachments by using EAS, the operations are recorded into the W3svc log file. Messages that are logged in this file resemble the following: Note The W3svc log files are saved in following folders: In this message, the "Att" value reflects the number of attachments. In this scenario, the "Att" value should be 1. However, the log incorrectly reports the "Att" value as 2 (Att2).

To resolve this problem, download Update Rollup 4 for Exchange Server 2007 Service Pack 1. Then, install the update on the Exchange server. For more information about how to download Update Rollup 4 for Exchange Server 2007 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:

For more information about the Exchange ActiveSync reports, visit the following Web site:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.