Article ID: 951691 - Last Review: April 24, 2008 - Revision: 1.0

Error message after you click "Save and Clear" in Event Viewer on a Windows Server 2008-based computer or on a Windows Vista-based computer: "Event Viewer could not clear the log"

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SYMPTOMS

Consider the following scenario:
  • You are running a Windows Server 2008-based computer or a Windows Vista-based computer.
  • In Event Viewer, you click Save and Clear to create a .csv file, a .txt file, or an .xml file.
Although the file is created successfully, the event log is not cleared as expected. Additionally, you receive the following error message:
Event Viewer could not clear the log. The following error occurred: The parameter is incorrect.
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WORKAROUND

To work around this problem, manually clear the event log after you save the file in Event Viewer.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
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Keywords: 
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