This issue occurs when the computer is running one of the following operating systems:
Windows Server 2003
Windows Vista
Windows Vista Service Pack 1
Windows Server 2008
Notes
The parameters in this Stop error message vary, depending on the configuration of the computer.
Not all "0x00000050" Stop error messages are caused by this problem.
The issue may occur when an application calls the NtGdiRectInRegion function in Windows Server 2003. For example, this error may occur when you try to start an Office application in a terminal services session. The Windows Server 2003-based terminal server may restart unexpectedly.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To install this hotfix, you must have Windows Server 2003 Service Pack 1 or Service Pack 2 installed on the computer.
Restart requirement
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.
Registry information
To use this hotfix, you do not have to make any changes to the registry.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 with SP1, x86-based versions
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File name
File version
File size
Date
Time
Platform
SP requirement
Gdi32.dll
5.2.3790.3091
285,184
18-Feb-2008
13:18
x86
SP1
Win32k.sys
5.2.3790.3148
1,859,072
30-May-2008
14:00
x86
SP1
Windows Server 2003 with SP2, x86-based versions
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File name
File version
File size
Date
Time
Platform
Win32k.sys
5.2.3790.4303
1,849,344
30-May-2008
10:26
x86
Windows Server 2003 with SP1, Itanium-based versions
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File name
File version
File size
Date
Time
Platform
SP requirement
Service branch
Gdi32.dll
5.2.3790.3091
910,848
30-May-2008
16:31
IA-64
SP1
Not Applicable
Win32k.sys
5.2.3790.3148
5,561,856
30-May-2008
16:31
IA-64
SP1
Not Applicable
Wgdi32.dll
5.2.3790.3091
288,768
30-May-2008
16:31
x86
SP1
WOW
Windows Server 2003 with SP2, Itanium-based versions
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File name
File version
File size
Date
Time
Platform
Win32k.sys
5.2.3790.4303
5,566,976
30-May-2008
16:35
IA-64
Windows Server 2003 or Windows XP, x64-based versions
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File name
File version
File size
Date
Time
Platform
SP requirement
Service branch
Gdi32.dll
5.2.3790.3091
619,008
30-May-2008
16:31
x64
SP1
Not Applicable
Win32k.sys
5.2.3790.3148
4,550,144
30-May-2008
16:31
x64
SP1
Not Applicable
Wgdi32.dll
5.2.3790.3091
288,768
30-May-2008
16:31
x86
SP1
WOW
Windows Server 2003 with SP2 or Windows XP with SP2, x64-based versions
Hotfix information for Windows Vista and Windows Server 2008
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.
Prerequisites
To apply this hotfix, the computer must run one of the following:
Windows Vista
Windows Vista SP1
Windows Server 2008
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.
Registry information
To use this hotfix, you do not have to make any changes to the registry.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information notes
The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
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Version
Product
Milestone
Service branch
6.0.600 0 . 16 xxx
Windows
RTM
GDR
6.0.600 0 . 20 xxx
Windows
RTM
LDR
6.0.600 1 . 18 xxx
Windows Vista SP1 and Windows Server 2008 SP1
SP1
GDR
6.0.600 1 . 22 xxx
Windows Vista SP1 and Windows Server 2008 SP1
SP1
LDR
Service Pack 1 is integrated into Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported x86-based versions of Windows Vista and Windows Server 2008
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File name
File version
File size
Date
Time
Platform
Win32k.sys
6.0.6000.20956
2,029,568
14-Nov-2008
01:59
x86
Win32k.sys
6.0.6001.22308
2,033,152
13-Nov-2008
02:23
x86
For all supported x64-based versions of Windows Vista and Windows Server 2008
Collapse this tableExpand this table
File name
File version
File size
Date
Time
Platform
Win32k.sys
6.0.6000.20956
2,752,000
14-Nov-2008
02:25
x64
Win32k.sys
6.0.6001.22308
2,743,296
13-Nov-2008
03:34
x64
For all supported Itanium-based versions of Windows Server 2008
Technical support for x64-based versions of Microsoft Windows
If your hardware came with a Microsoft Windows x64 edition already installed, your hardware manufacturer provides technical support and assistance for the Windows x64 edition. In this case, your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation by using unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you must have technical help with a Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware. If you purchased a Windows x64 edition such as a Windows Server 2003 x64 edition separately, contact Microsoft for technical support.
For product information about Windows XP Professional x64 Edition, visit the following Microsoft Web site:
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