Article ID: 951909 - Last Review: January 20, 2012 - Revision: 2.2

Error message when you try to import a customization to another Microsoft Dynamics CRM 4.0 server: "Invalid name prefix"

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SYMPTOMS

Consider the following scenario. You upgrade an installation of Microsoft Dynamics CRM 3.0 that has Update Rollup 2 to Microsoft Dynamics CRM 4.0. Then, you export a customization from this upgraded Microsoft Dynamics CRM 4.0 server. Next, you try to import the customization to another Microsoft Dynamics CRM 4.0 server. In this scenario, you receive the following error message:

Invalid name prefix.

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RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

949256 (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

For more information about Microsoft Dynamics CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:

887283 (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

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