Article ID: 951919 - View products that this article applies to.
You use the Wait steps to wait for certain conditions to be met in the workflow rule that you created in Microsoft Dynamics CRM 4.0. However, when you run the workflow rule and the conditions in the Wait steps are satisfied, the workflow rule does not continue.
This problem may occur if the following conditions are true:
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/949256/ )Microsoft Dynamics CRM 4.0 updates and hotfixes
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(http://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards