Article ID: 951921 - Last Review: August 19, 2008 - Revision: 1.0 The FSCController service cannot start successfully if a corrupted .fdb configuration file is loadedSYMPTOMSThe FSCController service stops responding in a starting
status, and then it stops a few minutes later. If you check the Programlog.txt
file, you may see that a corrupted .fdb configuration file was loaded. Additionally, the
following error message may be logged in the Programlog.txt file: INFORMATION: The Forefront Server Security service is starting. ERROR: scanjobs.cpp::ConfigScanJobFile(): AddNewScanJob() failed. hr[0x80030050] ERROR: scanjobs.cpp::CheckScanJobs(): ConfigScanJobFile() failed. hr[0x80030050] ERROR: The Scanjobs.fdb settings file is corrupt ERROR: Forefront Server can be started with default settings by deleting or renaming the Scanjobs.fdb ERROR: FSCController service failed to start ERROR: healthmonitordiags.cpp::UnScheduleHealthUpdates(): CancelWaitableTimer returned 0x00000006 INFORMATION: The Forefront Server Security service has stopped. RESOLUTIONTo resolve this problem, install Hotfix Rollup 3
for Microsoft Forefront Security for Exchange Server Service Pack 1.
After you install Hotfix Rollup 3 for Microsoft Forefront Security for Exchange Server Service Pack 1, the FSCController service can start successfully even if a corrupted .fdb configuration file is loaded. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 951629
(http://support.microsoft.com/kb/951629/
)
Description of Hotfix Rollup 3 for Forefront Security for Exchange Server Service Pack 1
Note Microsoft Forefront Security for Exchange Server Service Pack 1
must be installed before you install this hotfix rollup. STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. | Article Translations
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