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The Microsoft Dynamics CRM 4.0 client for Outlook may stop responding when other Outlook add-ins are also installed on the computerArticle ID: 952046 - View products that this article applies to. SYMPTOMSYou install the Microsoft Dynamics CRM 4.0 client for
Microsoft Office Outlook on a computer. Other Outlook add-ins, such as Microsoft Business Contact Manager, are installed on the computer. When
you preview, open, or
close Microsoft Dynamics CRM e-mail messages or Outlook e-mail
messages, the Microsoft Dynamics CRM 4.0 client for Outlook
may stop responding. RESOLUTIONThis problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256
(http://support.microsoft.com/kb/949256/
)
Microsoft Dynamics CRM 4.0 updates and hotfixes
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. MORE INFORMATIONFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: 824684
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates887283
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/887283/
)
Microsoft Business Solutions CRM software hotfix and update package naming standards
952724
(http://support.microsoft.com/kb/952724/
)
You
cannot view any e-mail messages in the folders after you install the Microsoft
Dynamics CRM 4.0 On-Premise client for Outlook
954491
(http://support.microsoft.com/kb/954491/
)
You cannot
view any e-mail messages in folders in Outlook after you install the Microsoft
Dynamics CRM Online client for Outlook
956720
(http://support.microsoft.com/kb/956720/
)
The
scheduled due time of an activity is unexpectedly changed to "12:00 AM" after
you specify a snooze time or you dismiss the activity in a reminder in the
Microsoft Dynamics CRM 4.0 client for Outlook
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