Description of Update Rollup 4 for the Hosted Exchange services in Microsoft Solution for Hosted Messaging and Collaboration 4.0

This article describes the issues that are fixed in Update Rollup 4 for the Hosted Exchange services in Microsoft Solution for Hosted Messaging and Collaboration 4.0. This update rollup is dated June 1, 2008.

This update rollup applies only to the Hosted Exchange services in Hosted Messaging and Collaboration 4.0. We recommend that customers who offer Hosted Exchange services from Hosted Messaging and Collaboration 4.0 install this update rollup to bring the Hosted Exchange services up to date with all fixes for this component.

Issues that the update rollup fixes

This update rollup is cumulative. It includes the fixes that are included in Update Rollup 3 for the Hosted Exchange services in Microsoft Solution for Hosted Messaging and Collaboration 4.0.

For more information, click the following article number to view the article in the Microsoft Knowledge Base: This update rollup also fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:

• When an organization owns more than one SMTP domain, Microsoft Exchange ActiveSync mailbox policies may not be applied.
• When you use the SetUserPolicy procedure in the Hosted Mobility 2007 namespace, a user's showInAddressBook attribute may be cleared. When this occurs, the user is removed from address lists.
• In an environment in which lots of new users are being created in quick succession, a failure may occur. This failure indicates that you tried to create a user by using a proxy address that already exists for another user.
• The GetSMTPDomain procedure in the Microsoft Exchange Server 2007 provider may fail, and you may receive an "Out Of Memory" error message.

Additionally, this update rollup includes the following tools:

• A tool to deny Send As and Receive As rights to administrators and to customer administrators
• A tool to modify the names of existing mobile policies

Update rollup information

Prerequisites

Before you install this update rollup, you must install Microsoft Exchange Server 2007 Service Pack 1 (SP1) on all servers that have Exchange Server components.

Restart requirement

You do not have to restart the computer after you apply this update rollup.

Hotfix replacement information

This update rollup replaces the following update rollup:

File information

This update rollup may not contain all the files that you must have to fully update a product to the latest build. This update rollup contains only the files that you must have to correct the issue that listed in this article.

The English version of this update rollup has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Installation information for old components, for namespaces, for providers, and for Web services

To install this update rollup, follow these steps.

Step 1: Stop the provisioning engine to prevent requests from being processed while you update the namespaces

To do this, follow these steps:

1. On the MPS Engine servers, start Component Services.
2. Expand Component Services, expand Computers, and then expand My Computer.
3. Click COM+ Applications.
4. Right-click Provisioning Engine, and then click Disable.
5. Right-click Provisioning Engine, and then click Shut Down.

Step 2: Uninstall old components, namespaces, providers, and Web services

To do this, follow these steps:

1. Start the MPS Deployment tool.
2. Expand Core Platform, expand Core MPF Install, right-click Managed Helpers, and then click Uninstall.
3. Expand MPF Core Namespaces, right-click Managed AD, and then click Uninstall.
4. Expand Hosted Exchange, expand Exchange Provisioning, right-click the following components, and then click Uninstall:
   • Exchange 2007 Hosted Email
   • Exchange 2007 Hosted Unified Messaging
   • Exchange 2007 Managed Email
   • Exchange 2007 Managed Unified Messaging
   • Exchange 2007 Mobility Provider
   • Exchange 2007 OAB Resource Manager
   • Exchange 2007 Provider
   • Exchange 2007 Resource Manager
   • Exchange 2007 Unified Messaging Provider
   • Hosted Mobility 2007 Namespace
   • Managed Mobility 2007 Namespace
5. Expand MPS Web Services, expand Exchange 2007 OAB RM Web Service, right-click each server, and then click Uninstall.
6. Expand Exchange 2007 RM Web Service, right-click each server, and then click Uninstall.
7. Expand Hosted Email 2007 Web Service, right-click each server, and then click Uninstall.
8. Expand Hosted Mobility 2007 Web Service, right-click each server, and then click Uninstall.
9. Expand Hosted Unified Messaging 2007 Web Service, right-click each server, and then click Uninstall.
10. Expand Managed Email 2007 Web Service, right-click each server, and then click Uninstall.
11. Expand Managed Mobility 2007 Web Service, right-click each server, and then click Uninstall.
12. Click Start Deployment.

Step 3: Copy the new .msi files

To do this, follow these steps:

1. Open the MSIShare folder.
   
   Note To do this, click the File menu in the MPS Deployment tool, and then click File Locations to find the path of the installer files.
2. Locate the files that will be replaced by the update, and then back them up to another location.
3. Copy the following files from the update to the MSIShare folder:
   • Exchange2007OABResourceManagerNS.msi
   • Exchange2007ResourceManagerNS.msi
   • HostedEmail2007NS.msi
   • HostedMobility2007.msi
   • HostedUnifiedMessaging2007NS.msi
   • ManagedEmail2007NS.msi
   • ManagedMobility2007.msi
   • ManagedUnifiedMessaging2007NS.msi
   • Exchange2007MobilityProvider.msi
   • Exchange2007Provider.msi
   • UnifiedMessaging2007Provider.msi
   • Exchange2007OABResourceManagerWS.msi
   • Exchange2007ResourceManagerWS.msi
   • HostedEmail2007WS.msi
   • HostedMobility2007WS.msi
   • HostedUnifiedMessaging2007WS.msi
   • ManagedEmail2007WS.msi
   • ManagedMobility2007WS.msi
   • ManagedADNS.msi
   • ManagedHelpers.msi

Step 4: Install new namespaces, providers, and Web services

To do this, follow these steps:

1. In the MPS Deployment tool, right-click Core MPF Install, and then click Install all in this group.
2. Right-click Hosted Exchange, and then click Install all in this group.
3. Right-click MPS Web Service, and then click Install all in this group.
4. Click Start Deployment.

Step 5: Restart the provisioning engine

To do this, follow these steps:

1. On the MPS Engine servers, start Component Services.
2. Expand Component Services, expand Computers, and then expand My Computer.
3. Click COM+ Applications.
4. Right-click Provisioning Engine, click Enable, and then click Start.

Step 6: Initialize namespaces

To do this, follow these steps:

1. Expand Hosting Platform, expand Initialize Default Services, right-click Initialize Namespace security, and then click Execute -> Initialize Namespace Security.
2. Expand Hosted Exchange, expand Exchange Provisioning Configuration, right-click Initialize Exchange 2007 Resource Manager, and then click Execute -> Initialize Exchange 2007 Resource Manager.
3. Right-click Initialize Hosted Email 2007, and then click Execute -> Initialize Hosted Email 2007.
4. Right-click Initialize Managed Email 2007, and then click Execute -> Initialize Managed Email 2007.
5. Click Start Deployment.

How to manually install and run the tools that are included in the update rollup

How to install the tool to deny Send As and Receive As rights to administrators

To do this, follow these steps:

1. Copy the EmailPermissionMigration.msi file from the update to any server in the deployment.
2. Run the .msi file. Accept all the default settings.
3. On the server on which you installed the tool, log on as a domain administrator.
4. Locate the following folder:
   Program Files\Microsoft Hosting\Provisioning\EmailPermissionMigration
5. From this folder, run the EmailPermissionMigration.exe file.

Install and then run the Update Mobile Policy Name tool

In Hosted Messaging and Collaboration 4.0, a mobile policy is named by using the following format: Note SMTPDomainName is a placeholder for the name of an SMTP domain that is owned by the organization. If the organization has more than one SMTP domain, the policy may not be found in the Active Directory directory service.

This tool renames all existing mobile policies to the following new format: To install the tool, follow these steps:

1. Log on as a domain administrator, and then copy the UpdateMobilePolicy.msi file to a local directory.
2. Run the UpdateMobilePolicy.msi file. Accept the default settings.
3. Open a Command Prompt window, and then change directory to Program Files\Microsoft Hosting\Provisioning\UpdateMobilePolicy.
4. Run the following command:
   UpdateMobilePolicy.exe -logfile filename
   Note In this command, filename is the name of a file that will be used to record events.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: