FIX: BizTalk Server Administration displays incorrect or blank application name for some orchestration instances after you add a new MessageBox database in BizTalk Server 2006 R2

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Article ID: 952310 - View products that this article applies to.
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SYMPTOMS

After you add a new MessageBox database in Microsoft BizTalk Server 2006 R2, the BizTalk Server Administration shows an incorrect or blank application name for some orchestration instances. When this problem occurs, you cannot receive the expected query results when you search for the orchestrations in BizTalk Server Administration.

This problem does not occur if you select the Disable new message publication option when you add a new message box.

CAUSE

This problem occurs because of an error in the Btswmiprovider.dll file. Because of this error, certain data may be missing for messages that are delivered to the newly created MessageBox database.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: -
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have BizTalk Server 2006 R2 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Btswmiprovider.dll3.6.1482.2606,73611-Aug-200817:51x86



After you apply this hotfix, the problem does not occur when you create the new MessageBox databases in BizTalk Server 2006 R2.

Note This hotfix does not recover the problematic MessageBox database that is created before you apply this hotfix. You have to delete the problematic MessageBox. To do this, refer to the "More information" section. You should be aware that deleting the MessageBox may cause a loss of data.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to add or delete MessageBox databases, visit the following Microsoft Developer Network (MSDN) Web site:
http://msdn.microsoft.com/en-us/library/dd760876%28BTS.10%29.aspx

Properties

Article ID: 952310 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft BizTalk Server 2006 R2 Developer Edition
  • Microsoft BizTalk Server 2006 R2 Enterprise Edition
  • Microsoft BizTalk Server 2006 R2 Standard Edition
  • Microsoft BizTalk Server 2006 R2 Branch Edition
Keywords: 
kbbtsadmin kbbiztalk2006r2sp1fix kbexpertiseadvanced kbautohotfix kbqfe kbfix KB952310

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