The Active Directory Users and Computers MMC snap-in sets incorrect ISO country codes for Jersey, for Guernsey, and for the Isle of Man on a Windows Server 2003-based computer

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SYMPTOMS

Consider the following scenario. On a Windows Server 2003-based computer, you use the Active Directory Users and Computers snap-in to change the attributes of a user account. Specifically, you set the Country/region attribute to one of the following values:

Jersey
Guernsey
Isle of Man

In this scenario, the ISO country code for the specified country or region is set to an invalid value. You may notice this symptom when you view the CountryCode attribute of the user object in an Active Directory editing tool such as Adsiedit.msc.

Note User accounts that are created by Active Directory Service Interfaces (ADSI) scripts have the correct ISO country code.

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CAUSE

The current Active Directory Users and Computers snap-in in Windows Server 2003 does not reflect the updated country codes.

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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 Service Pack 1 (SP1) or Windows Server 2003 Service Pack 2 (SP2) installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 (http://support.microsoft.com/kb/889100/ ) How to obtain the latest service pack for Windows Server 2003

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.