Article ID: 952547 - Last Review: January 20, 2012 - Revision: 3.2

A record moves to the bottom of the grid area if you expand the preview section of the record in Microsoft Dynamics CRM 4.0

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SYMPTOMS

You click the arrow to expand the preview section of a record in a grid in Microsoft Dynamics CRM 4.0. When you do this, the page is updated and the selected record moves to the bottom of the grid area.
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RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards
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APPLIES TO
  • Microsoft Dynamics CRM 4.0
  • Microsoft CRM client for Microsoft Office Outlook, when used with:
    • Microsoft Dynamics CRM 4.0
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Keywords: 
kbautohotfix kbexpertiseinter kbfix kbmbsmigrate kbqfe kbhotfixserver KB952547
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