Error message when you try to add a contract line to a contract in Microsoft Dynamics CRM 4.0: "The requested record was not found or you do not have sufficient permissions to view it"

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Article ID: 952680 - View products that this article applies to.
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SYMPTOMS

You try to add a contract line to a contract in Microsoft Dynamics CRM 4.0. When you do this, you populate the Product field by using the lookup button or by typing the name of a product in the Product field. Then, you click Save. However, you receive the following error message:
The requested record was not found or you do not have sufficient permissions to view it.
Note This problem does not occur if you use the Form Assistant feature to populate the Product field.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates


For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 952680 - Last Review: January 20, 2012 - Revision: 2.2
APPLIES TO
  • Microsoft Dynamics CRM 4.0
  • Microsoft Dynamics CRM for Microsoft Office Outlook, when used with:
    • Microsoft Dynamics CRM 4.0
Keywords: 
kbautohotfix kbexpertiseinter kbfix kbmbsservice kbmbsmigrate kbqfe kbhotfixserver KB952680

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