Article ID: 952733 - Last Review: February 12, 2009 - Revision: 3.0 Changes to the contact data filter do not synchronize with a user's Outlook contacts in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook
SYMPTOMSWhen you
modify the contact data filter to show only the contacts that are members of a
certain marketing list in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook, the changes that you made for the marketing list do not synchronize to the user's Outlook contacts. CAUSEThis problem occurs because the contact's versionnumber
attribute is not updated when you change the contact data filter.
Therefore, the synchronization
process ignores the changes. RESOLUTIONThis problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256
(http://support.microsoft.com/kb/949256/
)
Microsoft Dynamics CRM 4.0 updates and hotfixes
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. MORE INFORMATIONFor more information about
software update terminology, click the following article number to view the
article in the Microsoft Knowledge Base: 824684
(http://support.microsoft.com/kb/824684/LN/
)
Description of the standard terminology that is used to describe Microsoft software updates 887283
(http://support.microsoft.com/kb/887283/
)
Microsoft Business Solutions CRM software hotfix and update package naming standards | Article Translations
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