When you call the "IVssBackupComponents::SetFileRestoreStatus" method by specifying the value of the status parameter as VSS_RS_FAILED, the restore status is set incorrectly on a computer that is running Windows Server 2003 SP1 or SP2

Article translations Article translations
Article ID: 952826 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

Consider the following scenario:
  • On a computer that is running Windows Server 2003 Service Pack 1 (SP1) or Windows Server 2003 Service Pack 2 (SP2), you call the IVssBackupComponents::SetFileRestoreStatus method.
  • You do this by specifying VSS_RS_FAILED as the value of the status parameter.
In this scenario, the restore status is set incorrectly. Additionally, the Volume Shadow Copy Service (VSS) may be unable to recognize the restore status. Therefore, file corruption may occur.

RESOLUTION

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 SP1 or Windows Server 2003 SP2 installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 with Service Pack 1, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Eventcls.dll5.2.3790.315231,23206-Jun-200814:29x86SP1
Ftdisk.sys5.2.3790.3152137,21606-Jun-200810:17x86SP1
Partmgr.sys5.2.3790.315225,08806-Jun-200810:48x86SP1
Swprv.dll5.2.3790.3152286,72006-Jun-200814:29x86SP1
Volsnap.sys5.2.3790.3152168,44806-Jun-200810:17x86SP1
Vssadmin.exe5.2.3790.3152134,14406-Jun-200810:17x86SP1
Vssapi.dll5.2.3790.3152569,34406-Jun-200814:29x86SP1
Vssui.dll5.2.3790.3152144,38406-Jun-200814:29x86SP1
Vssvc.exe5.2.3790.3152837,12006-Jun-200810:17x86SP1
Vss_ps.dll5.2.3790.315220,48006-Jun-200814:29x86SP1
Windows Server 2003 with Service Pack 1, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Eventcls.dll5.2.3790.315246,08006-Jun-200812:37x64SP1Not Applicable
Ftdisk.sys5.2.3790.3152240,12806-Jun-200812:37x64SP1Not Applicable
Partmgr.sys5.2.3790.315245,05606-Jun-200812:37x64SP1Not Applicable
Volsnap.sys5.2.3790.3152326,14406-Jun-200812:37x64SP1Not Applicable
Vssui.dll5.2.3790.3152233,47206-Jun-200812:37x64SP1Not Applicable
Vss_ps.dll5.2.3790.315226,62406-Jun-200812:37x64SP1Not Applicable
Swprv.dll5.2.3790.3152688,12806-Jun-200812:37x64SP1Not Applicable
Vssadmin.exe5.2.3790.3152245,24806-Jun-200812:37x64SP1Not Applicable
Vssapi.dll5.2.3790.31521,338,88006-Jun-200812:37x64SP1Not Applicable
Vssvc.exe5.2.3790.31522,063,36006-Jun-200812:37x64SP1Not Applicable
Swprv.dll5.2.3790.3152688,12806-Jun-200812:37x64SP1Not Applicable
Vssadmin.exe5.2.3790.3152245,24806-Jun-200812:37x64SP1Not Applicable
Vssapi.dll5.2.3790.31521,338,88006-Jun-200812:37x64SP1Not Applicable
Vssvc.exe5.2.3790.31522,063,36006-Jun-200812:37x64SP1Not Applicable
Swprv.dll5.2.3790.3152688,12806-Jun-200812:37x64SP1Not Applicable
Vssadmin.exe5.2.3790.3152245,24806-Jun-200812:37x64SP1Not Applicable
Vssapi.dll5.2.3790.31521,338,88006-Jun-200812:37x64SP1Not Applicable
Vssvc.exe5.2.3790.31522,063,36006-Jun-200812:37x64SP1Not Applicable
Swprv.dll5.2.3790.3152688,12806-Jun-200812:37x64SP1Not Applicable
Vssadmin.exe5.2.3790.3152245,24806-Jun-200812:37x64SP1Not Applicable
Vssapi.dll5.2.3790.31521,338,88006-Jun-200812:37x64SP1Not Applicable
Vssvc.exe5.2.3790.31522,063,36006-Jun-200812:37x64SP1Not Applicable
Wvssapi.dll5.2.3790.3152569,34406-Jun-200812:37x86SP1WOW
Wvss_ps.dll5.2.3790.315220,48006-Jun-200812:37x86SP1WOW
Windows Server 2003 with Service Pack 1, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Eventcls.dll5.2.3790.315282,43206-Jun-200812:36IA-64SP1Not Applicable
Ftdisk.sys5.2.3790.3152499,20006-Jun-200812:36IA-64SP1Not Applicable
Partmgr.sys5.2.3790.315283,45606-Jun-200812:36IA-64SP1Not Applicable
Volsnap.sys5.2.3790.3152504,83206-Jun-200812:36IA-64SP1Not Applicable
Vssui.dll5.2.3790.3152407,55206-Jun-200812:36IA-64SP1Not Applicable
Vss_ps.dll5.2.3790.315233,28006-Jun-200812:36IA-64SP1Not Applicable
Swprv.dll5.2.3790.3152863,74406-Jun-200812:36IA-64SP1Not Applicable
Vssadmin.exe5.2.3790.3152313,85606-Jun-200812:36IA-64SP1Not Applicable
Vssapi.dll5.2.3790.31521,661,44006-Jun-200812:36IA-64SP1Not Applicable
Vssvc.exe5.2.3790.31522,588,16006-Jun-200812:36IA-64SP1Not Applicable
Swprv.dll5.2.3790.3152863,74406-Jun-200812:36IA-64SP1Not Applicable
Vssadmin.exe5.2.3790.3152313,85606-Jun-200812:36IA-64SP1Not Applicable
Vssapi.dll5.2.3790.31521,661,44006-Jun-200812:36IA-64SP1Not Applicable
Vssvc.exe5.2.3790.31522,588,16006-Jun-200812:36IA-64SP1Not Applicable
Wvssapi.dll5.2.3790.3152569,34406-Jun-200812:36x86SP1WOW
Wvss_ps.dll5.2.3790.315220,48006-Jun-200812:36x86SP1WOW
Windows Server 2003 with Service Pack 2, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Vssapi.dll5.2.3790.4308568,83206-Jun-200814:43x86SP2
Vssapi.dll5.2.3790.4308568,83206-Jun-200814:43x86SP2
Vssapi.dll5.2.3790.4308568,83206-Jun-200814:43x86SP2
Windows Server 2003 with Service Pack 2, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Vssapi.dll5.2.3790.43081,338,88006-Jun-200812:42x64SP2Not Applicable
Vssapi.dll5.2.3790.43081,338,88006-Jun-200812:42x64SP2Not Applicable
Vssapi.dll5.2.3790.43081,338,88006-Jun-200812:42x64SP2Not Applicable
Vssapi.dll5.2.3790.43081,338,88006-Jun-200812:42x64SP2Not Applicable
Wvssapi.dll5.2.3790.4308568,83206-Jun-200812:42x86SP2WOW
Windows Server 2003 with Service Pack 2, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Vssapi.dll5.2.3790.43081,661,44006-Jun-200812:40IA-64SP2Not Applicable
Vssapi.dll5.2.3790.43081,661,44006-Jun-200812:40IA-64SP2Not Applicable
Wvssapi.dll5.2.3790.4308568,83206-Jun-200812:40x86SP2WOW

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: -
824684 Description of the standard terminology that is used to describe Microsoft software updates

REFERENCES

For more information about the IVssBackupComponents::SetFileRestoreStatus method, visit the following Microsoft Developer Network (MSDN) Web site:
http://msdn.microsoft.com/en-us/library/aa382844(VS.85).aspx
For more information about the IVssBackupComponents interface, visit the following MSDN Web site:
http://msdn.microsoft.com/en-us/library/aa382175(VS.85).aspx

Properties

Article ID: 952826 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Windows Server 2003 R2 Standard x64 Edition
  • Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003 R2 Enterprise x64 Edition
  • Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Datacenter x64 Edition
  • Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
Keywords: 
kbexpertiseadvanced kbfix kbautohotfix kbsurveynew kbqfe KB952826

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com