Consider the following scenario:
- You connect a computer to an iSCSI target by using a network adapter.
- You install Windows Server 2008 on a disk on the iSCSI
- After the DVD installation phase has finished, you start
the Windows Server 2008-based system
on the disk on the iSCSI
In this scenario, the computer
restarts repeatedly. This problem
occurs with certain network adapters.
Important Windows Vista and Windows Server 2008 hotfixes are
included in the same packages. However, only one of these products may be
listed on the “Hotfix Request” page. To request the hotfix package that applies
to both Windows Vista and Windows Server 2008, just select the product that is
listed on the page.
A supported hotfix is
available from Microsoft. However, this hotfix is intended to correct only the
problem that is described in this article. Apply this hotfix only to systems
that are experiencing the problem described in this article. This hotfix might
receive additional testing. Therefore, if you are not severely affected by this
problem, we recommend that you wait for the next software update that contains
If the hotfix is available for download, there is a
"Hotfix download available" section at the top of this Knowledge Base article.
If this section does not appear, contact Microsoft Customer Service and Support
to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required,
you might have to create a separate service request. The usual support costs
will apply to additional support questions and issues that do not qualify for
this specific hotfix. For a complete list of Microsoft Customer Service and
Support telephone numbers or to create a separate service request, visit the
following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.
No prerequisites are required.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
Hotfix installation instructionsNote
The following steps assume that you are logged in as an administrator.
- Install the Automated Installation Kit (AIK) for Windows Vista SP1 and Windows Server 2008 on a computer that is running Windows Vista Service Pack 1 or
Windows Server 2008. To obtain the AIK, visit the
following Microsoft Web site:
- Copy the
Windows Server 2008 installation DVD to a local drive,
such as to F:\DVD, and then
copy the hotfix package
(Windows6.0-KB952942-platform.msu) into a
- Expand the
Windows6.0-KB952942-platform.msu package by
following these steps:
- At a command prompt, switch the current
directory to the directory that contains the
- Type the following command, and then press ENTER:
Expand –f:* Windows6.0-KB952942-platform.msu <extracted location>Note When you run this command, replace the <extracted
location> placeholder with the path of an existing directory in
which you want to save the extracted files. A
Windows6.0-KB952942-platform.cab file is
- Create an answer file. The answer file is used during the OS installation. To do this, follow these steps:
- Open Windows System Image Manager (Windows SIM) in
elevated administrator mode. To do this, click Start, click
All Programs, click Microsoft Windows OPK,
right-click Windows System Image Manager, and then click Run as administrator.
- Click New Answer File from the File menu to create a new answer file.
- In the Windows Image pane, locate the
Install.wim file in the location in which you copied the installation DVD in
step 2. For example, locate F:\DVD\Sources\Install.wim. Select an image such as Enterprise.
- On the Insert menu, click Package(s), and then select
the Windows6.0-KB952942-platform.cab file that you
extracted in step 4.
- Click Validate Answer File on the Tool menu, and then save the answer file as "Unattend.xml" in a directory such as F:\Unattend.
- Mount the Install.wim image by opening the Windows PE tools command prompt in elevated mode and running the following command:
imagex /mountrw <WIM image path>\Install.wim X F:\mountNote Replace the <WIM image path>
placeholder with the actual path of the Install.wim file. Replace the
X placeholder with the image number. You can run the
following command to determine the image number:
imagex /info <WIM image path>\Install.wim If you see <IMAGE INDEX="2">, the image number is 2 (1 for
Standard Server systems, 2 for Enterprise Server systems, 3 for DataCenter Server systems). The number should correspond to the image you selected in step 5-c. In this command, the image is mounted
Note If you receive an "access denied" error when you try to mount the image, remove the read-only attribute by using the following command and then mount the image again.
attrib -r <WIM image path>\Install.wim
- Integrate the hotfix package into the mounted image by creating a F:\log folder and then running the following command:
start /w pkgmgr /o:F:\mount;F:\mount\windows /n:F:\Unattend\Unattend.xml /l:F:\log\logfile.txt
- Unmount the image by using the following command:
imagex /unmount /commit F:\mount
- Make a bootable ISO image. For example, you can do this by running the following command in the AIK command window:
OSCDimg.exe /m /nt /b"C:\Program Files\Windows AIK\Tools\PETools\<platform>\boot\etfsboot.com" <source> <destination>\x.isoNote The <platform> placeholder represents the architecture of the operating system to be installed and can be amd64, x86 or ia64. For ia64, the file name is efisys.bin. The <source> placeholder represents the directory to which you copied the installation DVD, such as F:\DVD.
- Burn the .iso file to a DVD by using a burning application.
- Perform operating system installation by using the new DVD.
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
For more information about
software update terminology, click the following article number to view the
article in the Microsoft Knowledge Base:
Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 952942 - Last Review: October 8, 2011 - Revision: 3.0
- Windows Server 2008 Standard
- Windows Server 2008 Enterprise
- Windows Server 2008 Datacenter
- Windows Server 2008 Datacenter without Hyper-V
- Windows Server 2008 Enterprise without Hyper-V
- Windows Server 2008 for Itanium-Based Systems
- Windows Server 2008 Standard without Hyper-V
|kbautohotfix kbexpertiseinter kbbug kbfix kbqfe KB952942|