Article ID: 953099 - Last Review: February 12, 2009 - Revision: 3.0 A workflow is triggered unexpectedly in Microsoft Dynamics CRM 4.0
SYMPTOMSWhen you create a workflow that is
triggered when a specific attribute is changed on an
entity in Microsoft Dynamics CRM 4.0, the workflow is unexpectedly triggered when you make a change on an attribute
that has a similar name. CAUSEThis problem occurs because Microsoft Dynamics CRM evaluates
attributes by using the Contains() method for the comparison between
the values from the updated entity and
the workflowdependencies object for the workflow. RESOLUTIONThis problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256
(http://support.microsoft.com/kb/949256/
)
Microsoft Dynamics CRM 4.0 updates and hotfixes
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. MORE INFORMATIONFor more information about
software update terminology, click the following article number to view the
article in the Microsoft Knowledge Base: 824684
(http://support.microsoft.com/kb/824684/LN/
)
Description of the standard terminology that is used to describe Microsoft software updates 887283
(http://support.microsoft.com/kb/887283/
)
Microsoft Business Solutions CRM software hotfix and update package naming standards
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