The Resume function does not work as expected when you run the function for the Update Contract States job in the Turkish version of Microsoft Dynamics CRM 4.0

Hotfix Download Available
View and request hotfix downloads

View products that this article applies to.

Expand all | Collapse all

SYMPTOMS

Consider the following scenario in the Turkish version of Microsoft Dynamics CRM 4.0. You create a contract. Then, you specify yesterday as the date in the Start Date field and in the End Date field. Therefore, you expect that the contract is expired. Next, you run the Resume function for the Update Contract States job. In this scenario, the Resume function does not work as expected.

When this problem occurs, the status of the contract is not set to Expired. Additionally, you receive the following error message:

Select status from statusmap where organizationid = 'b0cc31a3-0e5d-44fd-98f2-c3d1264cdc30' and objecttypecode = 1010 and state = 5 and isdefault = 1
[DateTime] Process:CrmAsyncService |Organization:b0cc31a3-0e5d-44fd-98f2-c3d1264cdc30 |Thread: 18 |Category: Platform.Async |User: 00000000-0000-0000-0000-000000000000 |Level: Error | UpdateContractStatesOperation.InternalExecute
at UpdateContractStatesOperation.InternalExecute(AsyncEvent asyncEvent)
at AsyncOperationCommand.Execute(AsyncEvent asyncEvent)
at AsyncHostHandler.Handle(AsyncEvent asyncEvent)
at PoolHandler.ProcessAsyncEvent(AsyncEvent asyncEvent)
at PoolHandler.InvokeHandlerInPool(Object state)
at _ThreadPoolWaitCallback.WaitCallback_Context(Object state)
at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at _ThreadPoolWaitCallback.PerformWaitCallback(Object state)
>AsyncHandler::UpdateContractStatesOperation could not complete because of exception
Invalid column name 'organizationid'.
Invalid column name 'isdefault'.

Note The Update Contract States job is a system job.

Back to the top

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

949256 (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Back to the top

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

887283 (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

Back to the top