Article ID: 953289 - View products that this article applies to.
Consider the following scenario:
This problem occurs because a security fix in Windows SharePoint Services 3.0 SP1 prevents declarative workflows from starting automatically under the system account. E-mail enabled list items are always created under the system account.
To resolve this problem, install the update that is described in the Knowledge Base article 953749.
For more information about the update , click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/953749/ )Issues that are fixed in Windows SharePoint Services 3.0 by the Windows SharePoint Services 3.0 Infrastructure Update
This update contains a fix that enables declarative workflows to start automatically when e-mail enabled items are created under the system account.
For more information about a similar issue in Windows SharePoint Services 3.0, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/947284/ )A declarative workflow does not start automatically after you install Windows SharePoint Services 3.0 Service Pack 1
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