Article ID: 953291 - Last Review: January 20, 2012 - Revision: 4.2

You cannot use the SetFocus() function to retain focus in a field in Microsoft Dynamics CRM 4.0

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SYMPTOMS

When you try to retain focus in a CRM form field in Microsoft Dynamics CRM 4.0 by using the SetFocus() function from the Microsoft Dynamics CRM Software Development Kit (SDK), the focus to the field is lost.
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RESOLUTION

To resolve this problem, follow these steps:
  1. Apply the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information about the rollup, click the following article number to view the article in the Microsoft Knowledge Base:
    949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes
  2. Add the following code after the SetFocus() function: 
    event.returnValue=false;
    For example, add the code as follows: 
    crmForm.all.fieldname.SetFocus();
event.returnValue=false; // Add this line
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards
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APPLIES TO
  • Microsoft Dynamics CRM 4.0
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Keywords: 
kbexpertiseinter kbautohotfix kbmbsmigrate kbqfe kbhotfixserver KB953291
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