You cannot access certain SharePoint features or certain SharePoint resources on a Windows SharePoint Services Web site that is published through IAG 2007

When you publish a Microsoft Windows SharePoint Services Web site through Microsoft Intelligent Application Gateway (IAG) 2007, you cannot access the following SharePoint features or SharePoint resources:

• InfoPath Forms
• Datasheet View
• Explorer View
• Multiple office documents from multiple servers

This problem occurs because IAG 2007 limits link translation with regard to the client-side script that is generated by Microsoft Office SharePoint Server 2007.

To resolve this problem, you can obtain an update from Microsoft IAG Customer Support Services. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this update, the computer must be running IAG 2007 Service Pack 1 (SP1).

Restart requirement

You do not have to restart the computer after you apply this hotfix. However, services that are related to IAG will automatically restart during the update installation process.

File information

The English version of this software update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Known issues

You cannot publish a Microsoft Office SharePoint Server 2007 site and a program that resides on the IAG server by using the same trunk. For example, to publish the SharePoint Server 2007 application and the IAG Web Monitor, you must publish each program on a different portal.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.