Error message when you try to run a remote installation of Antigen 9.0 for Exchange on a remote computer: "Installation was not successful"

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Article ID: 953494 - View products that this article applies to.
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SYMPTOMS

When you install Microsoft Antigen 9.0 for Exchange, you have the option to run a local installation on the local computer or to run a remote installation on a remote computer. If you select the remote installation option, the installation is not successful. Additionally, you receive the following error message:
Installation was not successful.
Select NEXT to install to another server.
Select CANCEL to exit.
If you examine the remote computer, the installation appears to have been successful. However, the installation has not been successful.

RESOLUTION

To resolve this issue, install Hotfix Rollup 3 for Antigen 9.0 for Exchange with Service Pack 1.
For more information about how to obtain and install Hotfix Rollup 3 for Antigen 9.0 for Exchange with Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
950791 Description of Hotfix Rollup 3 for Antigen 9.0 for Exchange Service Pack 1
Note Before you install Hotfix Rollup 3 for Antigen 9.0 for Exchange with Service Pack 1, you must have Antigen 9.0 with Service Pack 1 installed.

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Article ID: 953494 - Last Review: June 13, 2008 - Revision: 1.0
APPLIES TO
  • Microsoft Antigen for Exchange
  • Microsoft Antigen for Exchange Service Pack 1
Keywords: 
kbexpertiseinter kbtshoot KB953494

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