Article ID: 953585 - Last Review: September 4, 2008 - Revision: 1.0
Error message when you try to start a Hyper-V virtual machine on a Windows Server 2008-based or Windows Vista-based computer that uses the NUMA architecture: "An error occurred while attempting to change the state of virtual machine VMNAME"
You are running a Windows Server 2008-based or a
Windows Vista-based computer that uses the non-uniform
memory access (NUMA) architecture. When you try to start a Hyper-V virtual
machine, the operation may fail because of a memory allocation issue. Additionally, you may receive the following error message:
An error occurred while attempting to change the state of virtual machine VMNAME.
'VMNAME' failed to initialize.
Unable to allocate 1024* MB of RAM: Insufficient system resources exist to complete the requested service. (0x800705AA)
*number will vary based on the amount of RAM assigned to the VM
This issue occurs even when there is
sufficient memory available.
A
supported hotfix is available from Microsoft. However, this hotfix is intended
to correct only the problem that is described in this article. Apply this
hotfix only to systems that are experiencing this specific problem. This hotfix
might receive additional testing. Therefore, if you are not severely affected
by this problem, we recommend that you wait for the next software update that
contains this hotfix.
If the hotfix is available for download, there
is a "Hotfix download available" section at the top of this Knowledge Base
article. If this section does not appear, contact Microsoft Customer Service
and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required,
you might have to create a separate service request. The usual support costs
will apply to additional support questions and issues that do not qualify for
this specific hotfix. For a complete list of Microsoft Customer Service and
Support telephone numbers or to create a separate service request, visit the
following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.
Prerequisites
To apply this hotfix, the computer must run one of the following operating systems:
Windows Vista SP1
Windows Server 2008
Restart requirement
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released
hotfixes.
Registry information
To use this hotfix, you do not have to make any changes to the
registry.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information note
The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File name
File version
File
size
Date
Time
Platform
Ntkrnlpa.exe
6.0.6000.20842
3,506,744
24-May-2008
04:31
Not
Applicable
Ntoskrnl.exe
6.0.6000.20842
3,472,952
24-May-2008
04:31
Not
Applicable
Ntkrnlpa.exe
6.0.6001.22187
3,601,464
24-May-2008
04:42
Not
Applicable
Ntoskrnl.exe
6.0.6001.22187
3,549,240
24-May-2008
04:42
Not
Applicable
For all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File name
File version
File
size
Date
Time
Platform
Ntoskrnl.exe
6.0.6000.20842
4,416,568
24-May-2008
05:04
x64
Ntoskrnl.exe
6.0.6001.22187
4,694,072
24-May-2008
05:25
x64
For all supported Itanium-based versions of Windows Server 2008
The traditional model for multiprocessor support is
symmetric multiprocessor (SMP). In this model, each processor has equal access
to memory and I/O. As more processors are added, the processor bus becomes a
limitation for system performance.
System designers now use
non-uniform memory access (NUMA) to increase processor speed without increasing
the load on the processor bus.
For more information about NUMA
support, visit the following Microsoft Web site: