Resolve a "Wmvcore.dll was not found" error when you are running LifeCam software on "N" versions of Windows Vista and Windows 7

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Article ID: 953693 - View products that this article applies to.
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SYMPTOMS

After you install the Microsoft LifeCam software on a computer that is running an "N" version of Windows Vista, you may be unable to start the LifeCam software. When you try to start the LifeCam software, you may receive the following error message:
This application has failed to start because Wmvcore.dll was not found. Reinstalling the application may fix the problem.
If you try to reinstall the LifeCam software and then start the LifeCam software, you receive the same error message.

You experience this problem only on computers that are running one of the following versions of Windows Vista or Window 7:
  • Windows 7 Starter N
  • Windows 7 Home Premium N
  • Windows 7 Professional N
  • Windows 7 Ultimate N
  • Windows Vista Home Basic N
  • Windows Vista Business N
  • Windows Vista Home Basic KN
  • Windows Vista Business KN

CAUSE

This problem occurs because the European editions of Windows Vista and of Windows 7 that are designated as "N" versions do not include Windows Media Player and its related technologies. The LifeCam software uses components of Windows Media Player and its related technologies.

RESOLUTION

To resolve this problem, install Windows Media Player. To do this, visit the following Microsoft Web site:
http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx

MORE INFORMATION

For more information about Windows Vista Home Basic N, Windows Vista Business N, and Windows Vista Business N 64-bit Edition, please visit the following Microsoft Web site:
http://www.microsoft.com/uk/windows/products/windowsvista/editions/n/choose.mspx
For more information about Windows Media Player, visit the following Microsoft Web site:
http://www.microsoft.com/windows/windowsmedia/player/versions.aspx

Properties

Article ID: 953693 - Last Review: September 28, 2011 - Revision: 4.0
APPLIES TO
  • Windows Vista Home Basic N
  • Windows Vista Business N
  • Microsoft LifeCam VX-5000
  • Lifecam Cinema
  • Microsoft LifeCam NX-3000
  • Microsoft LifeCam NX-6000
  • Microsoft LifeCam Show
  • Microsoft LifeCam VX-1000
  • Microsoft LifeCam VX-3000
  • Microsoft LifeCam VX-500
  • Microsoft LifeCam VX-5500
  • Microsoft LifeCam VX-6000
  • Microsoft LifeCam VX-7000
  • LifeCam Vx-800
  • Microsoft LifeChat ZX-6000
Keywords: 
dftsdahomeportal kbinstallation kbexpertisebeginner kbtshoot kbprb KB953693

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