A workflow is unexpectedly triggered when you update a record that has a duplicate record in Microsoft Dynamics CRM 4.0

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Article ID: 953821 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario in Microsoft Dynamics CRM 4.0. You create a workflow that is triggered if an attribute that you specify is changed. Then, you create a duplicate detection job to check a duplicate record. Next, you update a record that has a duplicate record. In this scenario, the workflow is triggered even though the attribute that you specify in the workflow is not changed.

Additionally, if you save the record, the duplicate detection job runs. If the saved record has child records, the child records are reparented to the owner of the saved record.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics CRM 4.0 server, i386-based version

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Antixsslibrary.dll1.5.0.030,56816-Feb-200907:48x86
Config.xmlNot applicable34917-Feb-200912:46Not applicable
Crmupdatewrapper.exe4.0.7333.1317448,35216-Feb-200907:48x86
Crmupdatewrapper.exe.configNot applicable14828-Nov-200802:49Not applicable
Eula.rtfNot applicable100,04828-Nov-200802:54Not applicable
Microsoft.crm.dll4.0.7333.1317919,39216-Feb-200907:48x86
Microsoft.crm.setup.common.dll4.0.7333.1317534,36816-Feb-200907:48x86
Microsoft.crm.setup.database.common.dll4.0.7333.131767,43216-Feb-200907:48x86
Microsoft.crm.setup.databaseinstaller.dll4.0.7333.131775,61616-Feb-200907:48x86
Microsoft.crm.setup.server.utility.dll4.0.7333.1317186,20816-Feb-200907:48x86
Microsoft.crm.tools.logging.dll4.0.7333.131719,80816-Feb-200907:48x86
Microsoft.windowsinstaller.dll4.0.7333.1317116,57616-Feb-200907:48x86
Server_i386.mspNot applicable8,189,95217-Feb-200909:38Not applicable
Dbhotfix_install.xmlNot applicable1,78304-Feb-200904:44Not applicable
Eula.rtfNot applicable100,04828-Nov-200802:54Not applicable
Newimport.xmlNot applicable3,953,79816-Feb-200909:36Not applicable
Publish.configNot applicable13,77617-Feb-200908:15Not applicable
Dbhotfix.sqlNot applicable2,38201-May-200809:21Not applicable
Dbhotfix_release.xmlNot applicable46820-Mar-200815:05Not applicable
Dbhotfix_versionstamp.sqlNot applicable9501-May-200817:27Not applicable
Dbhotfix_release.xmlNot applicable26220-Mar-200815:05Not applicable
Dbhotfix_versionstamp.sqlNot applicable8401-May-200817:27Not applicable
Dbhotfix.sqlNot applicable56804-Apr-200813:38Not applicable
Dbhotfix_release.xmlNot applicable49404-Apr-200813:38Not applicable
Dbhotfix_versionstamp.sqlNot applicable9502-May-200809:54Not applicable
Dbhotfix_release.xmlNot applicable26004-Apr-200813:38Not applicable
Dbhotfix_versionstamp.sqlNot applicable9519-Jan-200904:56Not applicable
Dbhotfix.sqlNot applicable3,36801-Dec-200810:41Not applicable
Dbhotfix_release.xmlNot applicable43201-Dec-200810:41Not applicable
Dbhotfix_versionstamp.sqlNot applicable9504-Dec-200808:24Not applicable
Dbhotfix_release.xmlNot applicable25301-Dec-200810:41Not applicable
Dbhotfix_versionstamp.sqlNot applicable9504-Dec-200808:24Not applicable
Dbhotfix.sqlNot applicable52723-Oct-200813:30Not applicable
Dbhotfix_release.xmlNot applicable45223-Oct-200813:30Not applicable
Dbhotfix_versionstamp.sqlNot applicable9524-Oct-200803:49Not applicable
Dbhotfix.sqlNot applicable52723-Oct-200813:30Not applicable
Dbhotfix_release.xmlNot applicable47223-Oct-200813:30Not applicable
Dbhotfix_versionstamp.sqlNot applicable9524-Oct-200803:49Not applicable
Dbhotfix.sqlNot applicable59205-May-200806:53Not applicable
Dbhotfix_release.xmlNot applicable49005-May-200806:53Not applicable
Dbhotfix_versionstamp.sqlNot applicable9505-May-200812:40Not applicable
Dbhotfix.sqlNot applicable59205-May-200806:53Not applicable
Dbhotfix_release.xmlNot applicable48905-May-200806:53Not applicable
Dbhotfix_versionstamp.sqlNot applicable9505-May-200812:40Not applicable
Dbhotfix.sqlNot applicable4,35024-Apr-200808:05Not applicable
Dbhotfix_release.xmlNot applicable48724-Apr-200808:05Not applicable
Dbhotfix_versionstamp.sqlNot applicable9503-May-200820:02Not applicable
Dbhotfix_release.xmlNot applicable26024-Apr-200808:05Not applicable
Dbhotfix_versionstamp.sqlNot applicable9503-May-200820:02Not applicable
Dbhotfix.sqlNot applicable1,14406-Jun-200800:28Not applicable
Dbhotfix_release.xmlNot applicable44629-May-200802:35Not applicable
Dbhotfix_versionstamp.sqlNot applicable9511-Jun-200812:37Not applicable
Dbhotfix_release.xmlNot applicable24529-May-200802:35Not applicable
Dbhotfix_versionstamp.sqlNot applicable9526-Aug-200806:30Not applicable
Dbhotfix_release.xmlNot applicable65112-Sep-200806:03Not applicable
Dbhotfix_versionstamp.sqlNot applicable9521-Sep-200801:59Not applicable
Hotfixtimezonedisplaynames.sqlNot applicable164,37612-Sep-200806:03Not applicable
Hotfixtimezonerules.sqlNot applicable15,02212-Sep-200806:03Not applicable
Dbhotfix_release.xmlNot applicable26212-Sep-200806:03Not applicable
Dbhotfix_versionstamp.sqlNot applicable9523-Sep-200808:42Not applicable
Dbhotfix.sqlNot applicable27025-Sep-200807:48Not applicable
Dbhotfix_release.xmlNot applicable48925-Sep-200807:48Not applicable
Dbhotfix_versionstamp.sqlNot applicable9525-Sep-200820:52Not applicable
Dbhotfix.sqlNot applicable26925-Sep-200807:48Not applicable
Dbhotfix_release.xmlNot applicable48825-Sep-200807:48Not applicable
Dbhotfix_versionstamp.sqlNot applicable9525-Sep-200820:52Not applicable
Dbhotfix.sqlNot applicable41007-Nov-200816:00Not applicable
Dbhotfix_release.xmlNot applicable50607-Nov-200816:00Not applicable
Dbhotfix_versionstamp.sqlNot applicable9507-Nov-200823:11Not applicable
Dbhotfix.sqlNot applicable40607-Nov-200816:00Not applicable
Dbhotfix_release.xmlNot applicable50307-Nov-200816:00Not applicable
Dbhotfix_versionstamp.sqlNot applicable9507-Nov-200823:11Not applicable
Dbhotfix.sqlNot applicable4,13827-Aug-200806:02Not applicable
Dbhotfix_release.xmlNot applicable45427-Aug-200806:02Not applicable
Dbhotfix_versionstamp.sqlNot applicable9528-Aug-200802:43Not applicable
Dbhotfix.sqlNot applicable99727-Aug-200806:02Not applicable
Dbhotfix_release.xmlNot applicable49027-Aug-200806:02Not applicable
Dbhotfix_versionstamp.sqlNot applicable9528-Aug-200802:43Not applicable
Dbhotfix.sqlNot applicable25,44220-Nov-200807:02Not applicable
Dbhotfix_release.xmlNot applicable53620-Nov-200807:02Not applicable
Dbhotfix_versionstamp.sqlNot applicable9520-Nov-200811:54Not applicable
Dbhotfix.sqlNot applicable24,10020-Nov-200807:02Not applicable
Dbhotfix_release.xmlNot applicable51620-Nov-200807:02Not applicable
Dbhotfix_versionstamp.sqlNot applicable9520-Nov-200811:54Not applicable
Dbhotfix.sqlNot applicable69405-Nov-200810:30Not applicable
Dbhotfix_release.xmlNot applicable40505-Nov-200810:30Not applicable
Dbhotfix_versionstamp.sqlNot applicable9505-Nov-200821:36Not applicable
Dbhotfix.sqlNot applicable69405-Nov-200810:30Not applicable
Dbhotfix_release.xmlNot applicable43305-Nov-200810:30Not applicable
Dbhotfix_versionstamp.sqlNot applicable9505-Nov-200821:36Not applicable
Dbhotfix.sqlNot applicable240,01403-Oct-200812:45Not applicable
Dbhotfix_release.xmlNot applicable44703-Oct-200812:45Not applicable
Dbhotfix_versionstamp.sqlNot applicable9508-Oct-200803:19Not applicable
Dbhotfix.sqlNot applicable238,34003-Oct-200812:45Not applicable
Dbhotfix_release.xmlNot applicable44303-Oct-200812:45Not applicable
Dbhotfix_versionstamp.sqlNot applicable9508-Oct-200803:19Not applicable
Dbhotfix_4961.sqlNot applicable25526-Dec-200815:05Not applicable
Dbhotfix_5352.sqlNot applicable34,82830-Dec-200817:17Not applicable
Dbhotfix_5382.sqlNot applicable2,36316-Dec-200813:39Not applicable
Dbhotfix_5800.sqlNot applicable48,61618-Dec-200817:55Not applicable
Dbhotfix_6089.sqlNot applicable1,75005-Jan-200917:51Not applicable
Dbhotfix_6201.sqlNot applicable18,32602-Jan-200921:31Not applicable
Dbhotfix_release.xmlNot applicable1,53802-Jan-200921:31Not applicable
Dbhotfix_versionstamp.sqlNot applicable9519-Feb-200903:19Not applicable
Dbhotfix_4961.sqlNot applicable25526-Dec-200815:05Not applicable
Dbhotfix_5352.sqlNot applicable33,79230-Dec-200817:17Not applicable
Dbhotfix_5382.sqlNot applicable2,10816-Dec-200813:39Not applicable
Dbhotfix_5800.sqlNot applicable45,12818-Dec-200817:55Not applicable
Dbhotfix_release.xmlNot applicable1,06930-Dec-200817:17Not applicable
Dbhotfix_versionstamp.sqlNot applicable9517-Feb-200904:52Not applicable
Dbhotfix.sqlNot applicable61202-Dec-200807:06Not applicable
Dbhotfix_release.xmlNot applicable41202-Dec-200807:06Not applicable
Dbhotfix_versionstamp.sqlNot applicable9502-Dec-200814:11Not applicable
Dbhotfix_release.xmlNot applicable24304-Dec-200805:18Not applicable
Dbhotfix_versionstamp.sqlNot applicable9502-Dec-200814:11Not applicable
Account distribution detail.rdlNot applicable114,29816-Feb-200909:52Not applicable
Account distribution.rdlNot applicable65,37616-Feb-200909:52Not applicable
Account overview sub-report.rdlNot applicable175,24016-Feb-200909:52Not applicable
Account overview.rdlNot applicable12,35116-Feb-200909:52Not applicable
Account summary sub-report.rdlNot applicable90,09316-Feb-200909:52Not applicable
Account summary.rdlNot applicable40,68116-Feb-200909:52Not applicable
Activities.rdlNot applicable60,21116-Feb-200909:52Not applicable
Activitiesdetail.rdlNot applicable162,41016-Feb-200909:52Not applicable
Campaign activity status detail.rdlNot applicable25,36116-Feb-200909:52Not applicable
Campaign activity status sub-report.rdlNot applicable56,89816-Feb-200909:52Not applicable
Campaign activity status.rdlNot applicable12,81516-Feb-200909:52Not applicable
Campaign comparison.rdlNot applicable81,27316-Feb-200909:52Not applicable
Campaign opportunity estimated revenue detail.rdlNot applicable21,41816-Feb-200909:52Not applicable
Campaign opportunity realized revenue detail.rdlNot applicable20,54816-Feb-200909:52Not applicable
Campaign performance detail report.rdlNot applicable11,45016-Feb-200909:52Not applicable
Campaign performance sub-report.rdlNot applicable146,27216-Feb-200909:52Not applicable
Campaign performance.rdlNot applicable12,84416-Feb-200909:52Not applicable
Campaign placed order detail.rdlNot applicable18,78616-Feb-200909:52Not applicable
Campaign response detail.rdlNot applicable24,19016-Feb-200909:52Not applicable
Campaign task detail.rdlNot applicable25,22416-Feb-200909:52Not applicable
Case summary table detail.rdlNot applicable59,73516-Feb-200909:52Not applicable
Case summary table.rdlNot applicable93,70016-Feb-200909:52Not applicable
Competitor win loss details.rdlNot applicable78,11516-Feb-200909:52Not applicable
Competitor win loss.rdlNot applicable48,13216-Feb-200909:52Not applicable
Invoice status detail.rdlNot applicable72,81616-Feb-200909:52Not applicable
Invoice status.rdlNot applicable30,58616-Feb-200909:52Not applicable
Invoice sub-report.rdlNot applicable101,47316-Feb-200909:52Not applicable
Invoice.rdlNot applicable10,96916-Feb-200909:52Not applicable
Lead source effectiveness.rdlNot applicable112,07316-Feb-200909:52Not applicable
Neglected accounts detail.rdlNot applicable89,28816-Feb-200909:52Not applicable
Neglected accounts.rdlNot applicable34,29716-Feb-200909:52Not applicable
Neglected cases detail.rdlNot applicable105,32716-Feb-200909:52Not applicable
Neglected cases.rdlNot applicable92,45316-Feb-200909:52Not applicable
Neglected leads detail.rdlNot applicable68,71716-Feb-200909:52Not applicable
Neglected leads.rdlNot applicable43,00016-Feb-200909:52Not applicable
Order sub-report.rdlNot applicable104,35016-Feb-200909:52Not applicable
Order.rdlNot applicable10,97616-Feb-200909:52Not applicable
Products by account detail.rdlNot applicable241,46516-Feb-200909:52Not applicable
Products by account.rdlNot applicable53,83516-Feb-200909:52Not applicable
Products by contact detail.rdlNot applicable239,01116-Feb-200909:52Not applicable
Products by contact.rdlNot applicable54,02216-Feb-200909:52Not applicable
Quote sub-report.rdlNot applicable108,04516-Feb-200909:52Not applicable
Quote.rdlNot applicable10,95016-Feb-200909:52Not applicable
Sales history detail.rdlNot applicable117,70716-Feb-200909:52Not applicable
Sales history.rdlNot applicable30,96816-Feb-200909:52Not applicable
Sales pipeline detail.rdlNot applicable127,58716-Feb-200909:52Not applicable
Sales pipeline.rdlNot applicable108,48516-Feb-200909:52Not applicable
Service activity volume detail.rdlNot applicable100,79216-Feb-200909:52Not applicable
Service activity volume.rdlNot applicable63,93416-Feb-200909:52Not applicable
Top knowledge base articles detail.rdlNot applicable87,80316-Feb-200909:52Not applicable
Top knowledge base articles.rdlNot applicable58,63816-Feb-200909:52Not applicable
User summary.rdlNot applicable28,95816-Feb-200909:52Not applicable

Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook, i386-based version

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Antixsslibrary.dll1.5.0.030,56816-Feb-200907:48x86
Client_i386.mspNot applicable3,724,28817-Feb-200909:38Not applicable
Config.xmlNot applicable31917-Feb-200912:46Not applicable
Crmupdatewrapper.exe4.0.7333.1317448,35216-Feb-200907:48x86
Crmupdatewrapper.exe.configNot applicable14828-Nov-200802:49Not applicable
Eula.rtfNot applicable100,04828-Nov-200802:54Not applicable
Microsoft.crm.dll4.0.7333.1317919,39216-Feb-200907:48x86
Microsoft.crm.setup.common.dll4.0.7333.1317534,36816-Feb-200907:48x86
Microsoft.crm.setup.database.common.dll4.0.7333.131767,43216-Feb-200907:48x86
Microsoft.crm.setup.databaseinstaller.dll4.0.7333.131775,61616-Feb-200907:48x86
Microsoft.crm.setup.server.utility.dll4.0.7333.1317186,20816-Feb-200907:48x86
Microsoft.crm.tools.logging.dll4.0.7333.131719,80816-Feb-200907:48x86
Microsoft.windowsinstaller.dll4.0.7333.1317116,57616-Feb-200907:48x86
Eula.rtfNot applicable100,04828-Nov-200802:54Not applicable
Newimport.xmlNot applicable3,953,79816-Feb-200909:36Not applicable

Microsoft Dynamics CRM 4.0 server, x64-based version

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Antixsslibrary.dll1.5.0.030,56816-Feb-200907:40x86
Config.xmlNot applicable35017-Feb-200914:37Not applicable
Crmupdatewrapper.exe4.0.7333.1317448,36016-Feb-200907:40x86
Crmupdatewrapper.exe.configNot applicable14828-Nov-200802:34Not applicable
Eula.rtfNot applicable100,04828-Nov-200802:37Not applicable
Microsoft.crm.dll4.0.7333.1317919,40016-Feb-200907:40x86
Microsoft.crm.setup.common.dll4.0.7333.1317534,37616-Feb-200907:40x86
Microsoft.crm.setup.database.common.dll4.0.7333.131767,43216-Feb-200907:40x86
Microsoft.crm.setup.databaseinstaller.dll4.0.7333.131775,62416-Feb-200907:40x86
Microsoft.crm.setup.server.utility.dll4.0.7333.1317186,21616-Feb-200907:40x86
Microsoft.crm.tools.logging.dll4.0.7333.131719,81616-Feb-200907:40x86
Microsoft.windowsinstaller.dll4.0.7333.1317116,58416-Feb-200907:40x86
Server_amd64.mspNot applicable8,200,19217-Feb-200909:38Not applicable
Dbhotfix_install.xmlNot applicable1,78304-Feb-200904:44Not applicable
Eula.rtfNot applicable100,04828-Nov-200802:37Not applicable
Newimport.xmlNot applicable3,953,79816-Feb-200909:29Not applicable
Publish.configNot applicable13,77617-Feb-200908:25Not applicable
Dbhotfix.sqlNot applicable2,38201-May-200809:21Not applicable
Dbhotfix_release.xmlNot applicable46820-Mar-200815:05Not applicable
Dbhotfix_versionstamp.sqlNot applicable9501-May-200817:27Not applicable
Dbhotfix_release.xmlNot applicable26220-Mar-200815:05Not applicable
Dbhotfix_versionstamp.sqlNot applicable8401-May-200817:27Not applicable
Dbhotfix.sqlNot applicable56804-Apr-200813:38Not applicable
Dbhotfix_release.xmlNot applicable49404-Apr-200813:38Not applicable
Dbhotfix_versionstamp.sqlNot applicable9502-May-200809:54Not applicable
Dbhotfix_release.xmlNot applicable26004-Apr-200813:38Not applicable
Dbhotfix_versionstamp.sqlNot applicable9519-Jan-200904:56Not applicable
Dbhotfix.sqlNot applicable3,36801-Dec-200810:41Not applicable
Dbhotfix_release.xmlNot applicable43201-Dec-200810:41Not applicable
Dbhotfix_versionstamp.sqlNot applicable9504-Dec-200808:24Not applicable
Dbhotfix_release.xmlNot applicable25301-Dec-200810:41Not applicable
Dbhotfix_versionstamp.sqlNot applicable9504-Dec-200808:24Not applicable
Dbhotfix.sqlNot applicable52723-Oct-200813:30Not applicable
Dbhotfix_release.xmlNot applicable45223-Oct-200813:30Not applicable
Dbhotfix_versionstamp.sqlNot applicable9524-Oct-200803:49Not applicable
Dbhotfix.sqlNot applicable52723-Oct-200813:30Not applicable
Dbhotfix_release.xmlNot applicable47223-Oct-200813:30Not applicable
Dbhotfix_versionstamp.sqlNot applicable9524-Oct-200803:49Not applicable
Dbhotfix.sqlNot applicable59205-May-200806:53Not applicable
Dbhotfix_release.xmlNot applicable49005-May-200806:53Not applicable
Dbhotfix_versionstamp.sqlNot applicable9505-May-200812:40Not applicable
Dbhotfix.sqlNot applicable59205-May-200806:53Not applicable
Dbhotfix_release.xmlNot applicable48905-May-200806:53Not applicable
Dbhotfix_versionstamp.sqlNot applicable9505-May-200812:40Not applicable
Dbhotfix.sqlNot applicable4,35024-Apr-200808:05Not applicable
Dbhotfix_release.xmlNot applicable48724-Apr-200808:05Not applicable
Dbhotfix_versionstamp.sqlNot applicable9503-May-200820:02Not applicable
Dbhotfix_release.xmlNot applicable26024-Apr-200808:05Not applicable
Dbhotfix_versionstamp.sqlNot applicable9503-May-200820:02Not applicable
Dbhotfix.sqlNot applicable1,14406-Jun-200800:28Not applicable
Dbhotfix_release.xmlNot applicable44629-May-200802:35Not applicable
Dbhotfix_versionstamp.sqlNot applicable9511-Jun-200812:37Not applicable
Dbhotfix_release.xmlNot applicable24529-May-200802:35Not applicable
Dbhotfix_versionstamp.sqlNot applicable9526-Aug-200806:30Not applicable
Dbhotfix_release.xmlNot applicable65112-Sep-200806:03Not applicable
Dbhotfix_versionstamp.sqlNot applicable9521-Sep-200801:59Not applicable
Hotfixtimezonedisplaynames.sqlNot applicable164,37612-Sep-200806:03Not applicable
Hotfixtimezonerules.sqlNot applicable15,02212-Sep-200806:03Not applicable
Dbhotfix_release.xmlNot applicable26212-Sep-200806:03Not applicable
Dbhotfix_versionstamp.sqlNot applicable9523-Sep-200808:42Not applicable
Dbhotfix.sqlNot applicable27025-Sep-200807:48Not applicable
Dbhotfix_release.xmlNot applicable48925-Sep-200807:48Not applicable
Dbhotfix_versionstamp.sqlNot applicable9525-Sep-200820:52Not applicable
Dbhotfix.sqlNot applicable26925-Sep-200807:48Not applicable
Dbhotfix_release.xmlNot applicable48825-Sep-200807:48Not applicable
Dbhotfix_versionstamp.sqlNot applicable9525-Sep-200820:52Not applicable
Dbhotfix.sqlNot applicable41007-Nov-200816:00Not applicable
Dbhotfix_release.xmlNot applicable50607-Nov-200816:00Not applicable
Dbhotfix_versionstamp.sqlNot applicable9507-Nov-200823:11Not applicable
Dbhotfix.sqlNot applicable40607-Nov-200816:00Not applicable
Dbhotfix_release.xmlNot applicable50307-Nov-200816:00Not applicable
Dbhotfix_versionstamp.sqlNot applicable9507-Nov-200823:11Not applicable
Dbhotfix.sqlNot applicable4,13827-Aug-200806:02Not applicable
Dbhotfix_release.xmlNot applicable45427-Aug-200806:02Not applicable
Dbhotfix_versionstamp.sqlNot applicable9528-Aug-200802:43Not applicable
Dbhotfix.sqlNot applicable99727-Aug-200806:02Not applicable
Dbhotfix_release.xmlNot applicable49027-Aug-200806:02Not applicable
Dbhotfix_versionstamp.sqlNot applicable9528-Aug-200802:43Not applicable
Dbhotfix.sqlNot applicable25,44220-Nov-200807:02Not applicable
Dbhotfix_release.xmlNot applicable53620-Nov-200807:02Not applicable
Dbhotfix_versionstamp.sqlNot applicable9520-Nov-200811:54Not applicable
Dbhotfix.sqlNot applicable24,10020-Nov-200807:02Not applicable
Dbhotfix_release.xmlNot applicable51620-Nov-200807:02Not applicable
Dbhotfix_versionstamp.sqlNot applicable9520-Nov-200811:54Not applicable
Dbhotfix.sqlNot applicable69405-Nov-200810:30Not applicable
Dbhotfix_release.xmlNot applicable40505-Nov-200810:30Not applicable
Dbhotfix_versionstamp.sqlNot applicable9505-Nov-200821:36Not applicable
Dbhotfix.sqlNot applicable69405-Nov-200810:30Not applicable
Dbhotfix_release.xmlNot applicable43305-Nov-200810:30Not applicable
Dbhotfix_versionstamp.sqlNot applicable9505-Nov-200821:36Not applicable
Dbhotfix.sqlNot applicable240,01403-Oct-200812:45Not applicable
Dbhotfix_release.xmlNot applicable44703-Oct-200812:45Not applicable
Dbhotfix_versionstamp.sqlNot applicable9508-Oct-200803:19Not applicable
Dbhotfix.sqlNot applicable238,34003-Oct-200812:45Not applicable
Dbhotfix_release.xmlNot applicable44303-Oct-200812:45Not applicable
Dbhotfix_versionstamp.sqlNot applicable9508-Oct-200803:19Not applicable
Dbhotfix_4961.sqlNot applicable25526-Dec-200815:05Not applicable
Dbhotfix_5352.sqlNot applicable34,82830-Dec-200817:17Not applicable
Dbhotfix_5382.sqlNot applicable2,36316-Dec-200813:39Not applicable
Dbhotfix_5800.sqlNot applicable48,61618-Dec-200817:55Not applicable
Dbhotfix_6089.sqlNot applicable1,75005-Jan-200917:51Not applicable
Dbhotfix_6201.sqlNot applicable18,32602-Jan-200921:31Not applicable
Dbhotfix_release.xmlNot applicable1,53802-Jan-200921:31Not applicable
Dbhotfix_versionstamp.sqlNot applicable9519-Feb-200903:19Not applicable
Dbhotfix_4961.sqlNot applicable25526-Dec-200815:05Not applicable
Dbhotfix_5352.sqlNot applicable33,79230-Dec-200817:17Not applicable
Dbhotfix_5382.sqlNot applicable2,10816-Dec-200813:39Not applicable
Dbhotfix_5800.sqlNot applicable45,12818-Dec-200817:55Not applicable
Dbhotfix_release.xmlNot applicable1,06930-Dec-200817:17Not applicable
Dbhotfix_versionstamp.sqlNot applicable9517-Feb-200904:52Not applicable
Dbhotfix.sqlNot applicable61202-Dec-200807:06Not applicable
Dbhotfix_release.xmlNot applicable41202-Dec-200807:06Not applicable
Dbhotfix_versionstamp.sqlNot applicable9502-Dec-200814:11Not applicable
Dbhotfix_release.xmlNot applicable24304-Dec-200805:18Not applicable
Dbhotfix_versionstamp.sqlNot applicable9502-Dec-200814:11Not applicable
Account distribution detail.rdlNot applicable114,29816-Feb-200909:39Not applicable
Account distribution.rdlNot applicable65,37616-Feb-200909:39Not applicable
Account overview sub-report.rdlNot applicable175,24016-Feb-200909:39Not applicable
Account overview.rdlNot applicable12,35116-Feb-200909:39Not applicable
Account summary sub-report.rdlNot applicable90,09316-Feb-200909:39Not applicable
Account summary.rdlNot applicable40,68116-Feb-200909:39Not applicable
Activities.rdlNot applicable60,21116-Feb-200909:39Not applicable
Activitiesdetail.rdlNot applicable162,41016-Feb-200909:39Not applicable
Campaign activity status detail.rdlNot applicable25,36116-Feb-200909:39Not applicable
Campaign activity status sub-report.rdlNot applicable56,89816-Feb-200909:39Not applicable
Campaign activity status.rdlNot applicable12,81516-Feb-200909:39Not applicable
Campaign comparison.rdlNot applicable81,27316-Feb-200909:39Not applicable
Campaign opportunity estimated revenue detail.rdlNot applicable21,41816-Feb-200909:39Not applicable
Campaign opportunity realized revenue detail.rdlNot applicable20,54816-Feb-200909:39Not applicable
Campaign performance detail report.rdlNot applicable11,45016-Feb-200909:39Not applicable
Campaign performance sub-report.rdlNot applicable146,27216-Feb-200909:39Not applicable
Campaign performance.rdlNot applicable12,84416-Feb-200909:39Not applicable
Campaign placed order detail.rdlNot applicable18,78616-Feb-200909:39Not applicable
Campaign response detail.rdlNot applicable24,19016-Feb-200909:39Not applicable
Campaign task detail.rdlNot applicable25,22416-Feb-200909:39Not applicable
Case summary table detail.rdlNot applicable59,73516-Feb-200909:39Not applicable
Case summary table.rdlNot applicable93,70016-Feb-200909:39Not applicable
Competitor win loss details.rdlNot applicable78,11516-Feb-200909:39Not applicable
Competitor win loss.rdlNot applicable48,13216-Feb-200909:39Not applicable
Invoice status detail.rdlNot applicable72,81616-Feb-200909:39Not applicable
Invoice status.rdlNot applicable30,58616-Feb-200909:39Not applicable
Invoice sub-report.rdlNot applicable101,47316-Feb-200909:39Not applicable
Invoice.rdlNot applicable10,96916-Feb-200909:39Not applicable
Lead source effectiveness.rdlNot applicable112,07316-Feb-200909:39Not applicable
Neglected accounts detail.rdlNot applicable89,28816-Feb-200909:39Not applicable
Neglected accounts.rdlNot applicable34,29716-Feb-200909:39Not applicable
Neglected cases detail.rdlNot applicable105,32716-Feb-200909:39Not applicable
Neglected cases.rdlNot applicable92,45316-Feb-200909:39Not applicable
Neglected leads detail.rdlNot applicable68,71716-Feb-200909:39Not applicable
Neglected leads.rdlNot applicable43,00016-Feb-200909:39Not applicable
Order sub-report.rdlNot applicable104,35016-Feb-200909:39Not applicable
Order.rdlNot applicable10,97616-Feb-200909:39Not applicable
Products by account detail.rdlNot applicable241,46516-Feb-200909:39Not applicable
Products by account.rdlNot applicable53,83516-Feb-200909:39Not applicable
Products by contact detail.rdlNot applicable239,01116-Feb-200909:39Not applicable
Products by contact.rdlNot applicable54,02216-Feb-200909:39Not applicable
Quote sub-report.rdlNot applicable108,04516-Feb-200909:39Not applicable
Quote.rdlNot applicable10,95016-Feb-200909:39Not applicable
Sales history detail.rdlNot applicable117,70716-Feb-200909:39Not applicable
Sales history.rdlNot applicable30,96816-Feb-200909:39Not applicable
Sales pipeline detail.rdlNot applicable127,58716-Feb-200909:39Not applicable
Sales pipeline.rdlNot applicable108,48516-Feb-200909:39Not applicable
Service activity volume detail.rdlNot applicable100,79216-Feb-200909:39Not applicable
Service activity volume.rdlNot applicable63,93416-Feb-200909:39Not applicable
Top knowledge base articles detail.rdlNot applicable87,80316-Feb-200909:39Not applicable
Top knowledge base articles.rdlNot applicable58,63816-Feb-200909:39Not applicable
User summary.rdlNot applicable28,95816-Feb-200909:39Not applicable

Installation information

Install this hotfix on computers that are running the Microsoft Dynamics CRM 4.0 server components or the Microsoft Dynamics CRM client for Outlook components.

Prerequisites

You must have Microsoft Dynamics CRM 4.0 installed to apply this hotfix.

Restart requirement

If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.

Removal information

To remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000, use Add or Remove Programs in Control Panel.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Dynamics CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 953821 - Last Review: January 20, 2012 - Revision: 1.2
APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbfix kbautohotfix kbexpertiseinter kbsurveynew kbmbsmigrate kbqfe kbhotfixserver KB953821

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