Article ID: 953878 - Last Review: January 20, 2012 - Revision: 27.0

Cumulative updates are available from the Microsoft Office team to fix reported problems

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Introduction

The Microsoft Office team changed the way that it delivers hotfixes for reported problems. This change comes in the form of cumulative updates and critical on-demand hotfixes. The objective is to deliver high-quality fixes in an acceptable time and on a predictable schedule.

MORE INFORMATION

Microsoft Office is moving away from the current priority-driven hotfix release model to a scheduled delivery model. In the scheduled delivery model, hotfixes are released every two months. This schedule creates more predictability for customers. Customers who need an emergency fix can request a shorter turnaround time for a hotfix.

Office created the following delivery mechanisms to support the new approach.

Cumulative update (CU)

  • Hotfixes are released every two months.
  • Available hotfixes include the following:
    • Fixes for issues that meet hotfix acceptance criteria.
      These criteria include workaround availability, the effect on customers, reproducibility, the complexity of the code that must be changed, and so on. These criteria did not change.
    • Any critical on-demand hotfixes that are currently released.
    • Any critical security or non-security updates that are currently released.

Critical on-demand hotfix

  • A critical on-demand (COD) hotfix is available to address critical problems that cannot be handled by using the cumulative update delivery cycle. The issue must meet certain criteria before a COD hotfix can be released. These criteria include a lack of an effective workaround, a critical business effect, and so on.
  • The hotfix is released on or before a mutually agreed-upon date that is based on the customer’s need.
  • This hotfix build can contain one or more fixes.
The cumulative updates for Office do not affect Office public updates, such as security updates or Office service packs.

How to obtain the latest Office cumulative update

Office 2003 Cumulative Update for June 9, 2010

This cumulative update package was released on June 9, 2010.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2270183  (http://support.microsoft.com/kb/2270183/ ) Office 2003 Cumulative Update for June 2010

2007 Office Cumulative Update for December 13, 2011

 This cumulative update package was released on December 13, 2011.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
() 2639880  (http://support.microsoft.com/kb/2639880/ )  Office 2007 Cumulative Update for December 2011
 

Office 2010 Cumulative Update for December 13, 2011

 This cumulative update package was released on December 13, 2011. 

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
() 2639884  (http://support.microsoft.com/kb/2639884/ )  Office 2010 Cumulative Update for December 2011

APPLIES TO
  • Microsoft Office Basic 2007
  • Microsoft Office Enterprise 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Ultimate 2007
  • Microsoft Office Home and Business 2010
  • Microsoft Office Home and Student 2010
  • Microsoft Internet Information Services Media Services 2.0
  • Microsoft Office Professional 2010
  • Microsoft Office Professional Plus 2010
  • Microsoft Office Standard 2010
  • Microsoft Office Starter 2010
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