Article ID: 953906 - Last Review: February 24, 2009 - Revision: 2.0
An update is available for the time zone and daylight saving time changes in Microsoft Dynamics CRM 3.0 and in the Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook
After you apply
the August 2008 cumulative time zone update for
Microsoft Windows operating systems, you may experience the following issues
when you run Microsoft Dynamics CRM 3.0, depending on the time zone that you
use.
Note The August 2008 cumulative time zone update for
Microsoft Windows operating systems has been superseded by the following cumulative time zone update:
955839
(http://support.microsoft.com/kb/955839/
)
December 2008 cumulative time zone update for Microsoft Windows operating systems
You change the time zone to “(GMT) Casablanca, Monrovia,
Reykjavik”.
In this scenario, the start date of the first appointment is
scheduled one hour after the actual scheduled time. Additionally, the due date
of the second appointment is scheduled one hour after the actual scheduled
time.
The time zone is set to "(GMT+05:00) Islamabad, Karachi".
You create two appointments.
You change the time zone to “(GMT) Casablanca, Monrovia,
Reykjavik”.
In this scenario, you may notice that the "(GMT+05:00)
Islamabad, Karachi" time zone no
longer exists.
For more
information about August 2008 cumulative time zone update for Microsoft Windows
operating systems, click the following article number to view the article in
the Microsoft Knowledge Base:
951072
(http://support.microsoft.com/kb/951072/
)
August 2008 cumulative time zone update is applied for Microsoft Windows operating systems
This problem occurs because the August 2008 cumulative time zone
update for Microsoft Windows operating systems contains the following updates:
Arabic Standard Time: Removes DST start dates and end
dates for the Baghdad time zone for changes after the prior cumulative time
zone update was created (December 2007).
Argentina Standard Time: Adds a new time zone for the
Argentina time zone which introduces DST start dates and end dates for changes
after the prior cumulative time zone update was created (December 2007).
Pacific SA Standard Time: Adjusts DST end dates for
the Santiago time zone for changes after the prior cumulative time zone update
was created (December 2007).
Morocco Standard Time: Adds a new time zone for the
Morocco time zone that introduces DST start dates and end dates for changes
after the prior cumulative time zone update was created (December 2007).
Pakistan Standard Time: Adds a new time zone for the
Islamabad / Karachi time zone that introduces DST start dates and end dates for
changes after the prior cumulative time zone update was created (December
2007).
To incorporate the August 2008 cumulative time zone update
for Microsoft Windows operating systems, you can apply the time zone update and
DST changes in this hotfix to Microsoft Dynamics CRM 3.0.
A supported hotfix is
now available from Microsoft. However, this hotfix is intended to correct only
the problem that is described in this article. Apply this hotfix only to
systems that are experiencing this specific problem. This hotfix might receive
additional testing. Therefore, if you are not severely affected by this
problem, we recommend that you wait for the next Microsoft Dynamics CRM update
rollup that contains this hotfix.
To resolve this problem, submit a
request to Microsoft Online Customer Services to obtain the hotfix. To submit
an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required,
you might have to create a separate service request. The usual support costs
will apply to additional support questions and issues that do not qualify for
this specific hotfix. To create a separate service request, visit the following
Microsoft Web site:
The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in Coordinated Universal Time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the Time
Zone tab in the Date and Time item in Control
Panel.
Install this hotfix on computers that are running the Microsoft
Dynamics CRM 3.0 server and the Microsoft Dynamics CRM 3.0 client for Microsoft
Office Outlook .
Prerequisites
You must have the Microsoft Dynamics CRM 3.0 server installed
to apply this hotfix.
Restart requirement
If you are prompted, restart the computer after you install the
hotfix.
Removal information
To remove this hotfix from a computer
that is running Microsoft Windows Server 2003, Microsoft Windows XP, or
Microsoft Windows 2000, use Add or Remove Programs in Control Panel. System administrators can
use the Spuninst.exe tool to remove this hotfix from a computer that is running
Microsoft Windows Server 2003, Microsoft Windows XP, or Microsoft Windows
2000.
The Spuninst.exe tool is located in the
%Windir%\$NTUninstallKB953906$\Spuninst folder.
This update also changes the following display names of the
time zones
in the Microsoft Dynamics CRM Web client and
in the Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook:
Additionally, this update contains the following daylight
saving time changes:
Buenos Aires and Argentina Changes DST.
Iraq Removes DST.
Iran Reinstates DST.
Morocco Moves
to DST
Pakistan Implements DST in 2008
Cairo Changes DST end date
Venezuela Adds Venezuela Standard Time as "(GMT -04:30)
Caracas". No DST is implemented in Venezuela. Changes SA Western Standard
Time from "(GMT -04:00) Caracas, La Paz" to "(GMT) -04:00) La Paz".
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