Article ID: 954092 - Last Review: August 19, 2008 - Revision: 1.0

The engine update process is discarded if a download takes more than 5 minutes in Forefront Security for Exchange Server

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SYMPTOMS

In Microsoft Forefront Security for Exchange Server, the engine update process is discarded if a download takes more than 5 minutes. This problem occurs when the GetEngineFiles.exe process times out while scan jobs are being disabled.

RESOLUTION

To resolve this problem, you must install Hotfix Rollup 3 for Forefront Security for Exchange Server Service Pack 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
951629  (http://support.microsoft.com/kb/951629/ ) Description of Hotfix Rollup 3 for Forefront Security for Exchange Server Service Pack 1
Note Microsoft Forefront Security for Exchange Server Service Pack 1 must be installed before you install this hotfix rollup.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Forefront Security for Exchange Server Service Pack 1, when used with:
    • Microsoft Forefront Security for Exchange Server
Keywords: 
kbfix kbqfe kbexpertiseinter kbprb KB954092
 

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