You are not prompted for credentials after you receive an "Access Denied" error message when you try to connect to a virtual machine from the Windows Server 2008 Hyper-V MMC snap-in

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Article ID: 954279 - View products that this article applies to.
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SYMPTOMS

When you try to connect to a virtual machine by using the Virtual Machine Connection tool from the Windows Server 2008 Hyper-V Microsoft Management Console (MMC) snap-in, you receive the following error message:
Access Denied
However, you are not prompted for credentials when you receive this error message.

CAUSE

This issue occurs if the Use default credentials automatically (no prompt) check box is selected.

RESOLUTION

To resolve this issue, follow these steps:
  1. In the Hyper-V MMC snap-in, right-click the Hyper-V server that hosts the virtual machine to which you want to connect, and then click Hyper-V Settings.
  2. Click User Credentials, click to clear the Use default credentials automatically (no prompt) check box, and then click Apply.
  3. Click Delete Saved Credentials, click Delete, and then click OK. If there are no saved credentials, the Delete button will be dimmed.
Note Repeat steps 1 through 3 for each Hyper-V server for which you want to be prompted for credentials when you connect to a virtual machine.

Properties

Article ID: 954279 - Last Review: June 23, 2008 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard
  • Windows Web Server 2008
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kberrmsg kbprb kbexpertiseinter kbtshoot KB954279

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