Error message when you try to log on to the Microsoft Dynamics CRM Web site from the Microsoft Dynamics CRM 4.0 server: "Request IP Address has different address family from network address"

When you try to log on to the Microsoft Dynamics CRM Web site from the Microsoft Dynamics CRM 4.0 server, you receive the following error message: This problem occurs if the following conditions are true:

• You run Microsoft Dynamics CRM 4.0 on a Windows Server 2008-based computer.
• You use Internet-Facing Deployment (IFD) for Microsoft Dynamics CRM 4.0.

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base: