Article ID: 954349 - Last Review: February 12, 2009 - Revision: 3.0

You cannot select a price list even though a Price List lookup button exists in the Create Entity form or in the Update Entity form in Microsoft Dynamics CRM 4.0

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SYMPTOMS

Consider the following scenario. In Microsoft Dynamics CRM 4.0, you create a workflow rule. Then, you add a Create Entity step or an Update Entity step for the invoice in the workflow rule. Next, you set a value for the Currency lookup button in the Create Entity form or in the Update Entity form. In this scenario, you cannot select a price list even though a Price List lookup button exists.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbmbsworkflow kbfix kbautohotfix kbexpertiseinter kbmbsmigrate kbqfe kbhotfixserver KB954349
 

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