Error message when you open the Internet Explorer Compatibility Test Tool on a Windows Vista Service Pack 1-based computer: "The file size exceeds the limit allowed and cannot be saved"

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Article ID: 954368 - View products that this article applies to.
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SYMPTOMS

You install the Microsoft Application Compatibility Toolkit (ACT) 5.0 on a Windows Vista Service Pack 1-based computer. However, when you try to open the Internet Explorer Compatibility Test Tool that is included with ACT 5.0, you receive the following error message:
Test Tool Error
The file size exceeds the limit allowed and cannot be saved

CAUSE

When you open the Internet Explorer Compatibility Test Tool, the tool calls the GetOldestEventLogRecord function. If no events are logged in the Internet Explorer event log, an exception occurs in Windows Vista Service Pack 1.

RESOLUTION

To resolve this issue, apply the hotfix that is described in the following Microsoft Knowledge Base article:
950923 The SNMP Event Log Extension Agent does not initialize correctly on a computer that is running Windows Vista with Service Pack 1 or Windows Server 2008

Properties

Article ID: 954368 - Last Review: June 25, 2008 - Revision: 1.1
APPLIES TO
  • Windows Vista Service Pack 1, when used with:
    • Windows Vista Enterprise 64-bit Edition
    • Windows Vista Home Basic 64-bit Edition
    • Windows Vista Home Premium 64-bit Edition
    • Windows Vista Ultimate 64-bit Edition
    • Windows Vista Business
    • Windows Vista Business 64-bit Edition
    • Windows Vista Enterprise
    • Windows Vista Home Basic
    • Windows Vista Home Premium
    • Windows Vista Starter
    • Windows Vista Ultimate
Keywords: 
kbexpertiseinter kbtshoot kberrmsg kbprb KB954368

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