The marketing list still contains the members that you want to remove when you click Update Marketing List in the Manage Members page in Microsoft Dynamics CRM 4.0

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Article ID: 954498 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario. In Microsoft Dynamics CRM 4.0, you open the Manage Members page for a marketing list. Then, you click Use Advanced Find to evaluate members in the Manage Members page. Next, you create some criteria to remove some members from the marketing list. Finally, you click Update Marketing List. In this scenario, the marketing list still contains the members that you want to remove.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

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Article ID: 954498 - Last Review: January 20, 2012 - Revision: 3.2
APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbmbsmarketing kbfix kbautohotfix kbexpertiseinter kbmbsmigrate kbqfe kbhotfixserver KB954498

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