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Article ID: 954543 - Last Review: July 17, 2008 - Revision: 1.1

Web-related applications may not work correctly after you install cumulative security update for Internet Explorer MS08-024 (KB947864)

Hotfix Download Available
View and request hotfix downloads

View products that this article applies to.

SYMPTOMS

On a computer that has cumulative security update for Internet Explorer MS08-024 (KB947864) installed, some Web-related applications may not work correctly. For example, you may experience one or more of the following symptoms:

A licensed ActiveX control may disappear in Internet Explorer. This issue may occur if the license package (.lpk) file for the ActiveX control was downloaded by using the "Cache-Control:no-cache" HTTP header.
When you use Internet Explorer to visit a Web page that contains a video, the video cannot be played.
Calls to the UrlDownloadToCacheFile function return an empty cache file.
Calls to the UrlDownloadToCacheFile function return a cache file that cannot be opened. Additionally, a memory leak may occur after these function calls.

Note You may also experience other symptoms that are not described here.

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RESOLUTION

To resolve this problem, install the hotfix files in the most current cumulative security update for Internet Explorer. For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/current.aspx (http://www.microsoft.com/technet/security/current.aspx)

For more information about how to install the hotfix files in a cumulative security update for Internet Explorer, click the following article number to view the article in the Microsoft Knowledge Base:

897225 (http://support.microsoft.com/kb/897225/ ) How to install hotfixes that are included in cumulative security updates for Internet Explorer 6 Service Pack 1

Note This update was first included in security update 953838 (MS08-045). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

953838 (http://support.microsoft.com/kb/953838/ ) MS08-045: Cumulative Security Update for Internet Explorer

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Hotfix information for Windows Internet Explorer 7

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must run one of the following:

Windows XP Service Pack 2
Windows Server 2003 Service Pack 2
Windows Vista
Windows Vista Service Pack 1
Windows Server 2008

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows XP SP2, x86-based versions

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File name	File version	File size	Date	Time	Platform
Urlmon.dll	7.0.6000.20861	1,162,752	04-Jul-2008	08:57	x86

Windows Server 2003 SP2, x86-based versions

Collapse this tableExpand this table

File name	File version	File size	Date	Time	Platform
Urlmon.dll	7.0.6000.20861	1,162,752	04-Jul-2008	09:24	x86

Windows Server 2003 SP2, x64-based versions

Collapse this tableExpand this table

File name	File version	File size	Date	Time	Platform	SP requirement	Service branch
Urlmon.dll	7.0.6000.20861	1,431,040	04-Jul-2008	07:16	x64	SP2	Not Applicable
Wurlmon.dll	7.0.6000.20861	1,162,752	04-Jul-2008	07:16	x86	SP2	WOW

Windows Server 2003 SP2, Itanium-based versions

Collapse this tableExpand this table

File name	File version	File size	Date	Time	Platform	SP requirement	Service branch
Urlmon.dll	7.0.6000.20861	2,587,648	04-Jul-2008	07:14	IA-64	SP2	Not Applicable
Wurlmon.dll	7.0.6000.20861	1,162,752	04-Jul-2008	07:14	x86	SP2	WOW

Windows Vista, x86-based versions

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File name	File version	File size	Date	Time	Platform
Update.mum	Not Applicable	2,031	05-Jul-2008	19:43	Not Applicable
X86_d764ac94c9c389c746b9ddef10818a0e_31bf3856ad364e35_6.0.6000.20872_none_cc9a4467cfff1df1.manifest	Not Applicable	724	05-Jul-2008	19:43	Not Applicable
X86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_6.0.6000.20872_none_b33cc906f2f7ed98.manifest	Not Applicable	258,554	04-Jul-2008	10:38	Not Applicable
Urlmon.dll	7.0.6000.20872	1,162,752	04-Jul-2008	10:21	x86

Windows Vista, x64-based versions

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File name	File version	File size	Date	Time	Platform
Amd64_d764ac94c9c389c746b9ddef10818a0e_31bf3856ad364e35_6.0.6000.20872_none_28b8dfeb885c8f27.manifest	Not Applicable	726	05-Jul-2008	19:43	Not Applicable
Amd64_fe9c2adeac21494cf6d45313e14a2018_31bf3856ad364e35_6.0.6000.20872_none_7257611d03aa1a3c.manifest	Not Applicable	728	05-Jul-2008	19:43	Not Applicable
Amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_6.0.6000.20872_none_0f5b648aab555ece.manifest	Not Applicable	258,588	04-Jul-2008	12:32	Not Applicable
Package_1_for_kb954543~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not Applicable	1,823	05-Jul-2008	19:43	Not Applicable
Package_2_for_kb954543~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not Applicable	2,042	05-Jul-2008	19:43	Not Applicable
Update.mum	Not Applicable	1,925	05-Jul-2008	19:43	Not Applicable
Urlmon.dll	7.0.6000.20872	1,431,040	04-Jul-2008	12:16	x64

Windows Vista SP1 or Windows Server 2008, x86-based versions

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File name	File version	File size	Date	Time	Platform
Package_1_for_kb954543~31bf3856ad364e35~x86~~6.0.2.0.mum	Not Applicable	1,804	08-Jul-2008	17:09	Not Applicable
Package_2_for_kb954543~31bf3856ad364e35~x86~~6.0.2.0.mum	Not Applicable	1,971	08-Jul-2008	17:09	Not Applicable
Package_3_for_kb954543~31bf3856ad364e35~x86~~6.0.2.0.mum	Not Applicable	1,809	08-Jul-2008	17:09	Not Applicable
Package_4_for_kb954543~31bf3856ad364e35~x86~~6.0.2.0.mum	Not Applicable	1,809	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_client_1~31bf3856ad364e35~x86~~6.0.2.0.mum	Not Applicable	1,367	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_client~31bf3856ad364e35~x86~~6.0.2.0.mum	Not Applicable	1,431	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_sc_0~31bf3856ad364e35~x86~~6.0.2.0.mum	Not Applicable	1,421	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_sc~31bf3856ad364e35~x86~~6.0.2.0.mum	Not Applicable	1,423	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_server_0~31bf3856ad364e35~x86~~6.0.2.0.mum	Not Applicable	1,425	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_server~31bf3856ad364e35~x86~~6.0.2.0.mum	Not Applicable	1,431	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_winpesrv_0~31bf3856ad364e35~x86~~6.0.2.0.mum	Not Applicable	1,422	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_winpesrv~31bf3856ad364e35~x86~~6.0.2.0.mum	Not Applicable	1,429	08-Jul-2008	17:09	Not Applicable
Update.mum	Not Applicable	3,077	08-Jul-2008	17:09	Not Applicable
X86_c23899e26990d4f6049d18d6ea515468_31bf3856ad364e35_6.0.6001.22217_none_1b6ff7c40428ef90.manifest	Not Applicable	724	08-Jul-2008	17:09	Not Applicable
X86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_6.0.6001.22217_none_b568e8a6efe95596.manifest	Not Applicable	260,079	08-Jul-2008	03:42	Not Applicable
Urlmon.dll	7.0.6001.22217	1,166,848	08-Jul-2008	03:17	x86

Windows Vista SP1 or Windows Server 2008, x64-based versions

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File name	File version	File size	Date	Time	Platform
Amd64_3745a6bf8bc67e189de4047ece63eb25_31bf3856ad364e35_6.0.6001.22217_none_dd813163cb15d129.manifest	Not Applicable	728	08-Jul-2008	17:09	Not Applicable
Amd64_44a87b2af4db5bcb974deaa2925c9a21_31bf3856ad364e35_6.0.6001.22217_none_1f68fbf9dc5f63e6.manifest	Not Applicable	1,096	08-Jul-2008	17:09	Not Applicable
Amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_6.0.6001.22217_none_1187842aa846c6cc.manifest	Not Applicable	260,113	08-Jul-2008	04:16	Not Applicable
Package_1_for_kb954543~31bf3856ad364e35~amd64~~6.0.2.0.mum	Not Applicable	1,814	08-Jul-2008	17:09	Not Applicable
Package_2_for_kb954543~31bf3856ad364e35~amd64~~6.0.2.0.mum	Not Applicable	2,225	08-Jul-2008	17:09	Not Applicable
Package_3_for_kb954543~31bf3856ad364e35~amd64~~6.0.2.0.mum	Not Applicable	2,061	08-Jul-2008	17:09	Not Applicable
Package_4_for_kb954543~31bf3856ad364e35~amd64~~6.0.2.0.mum	Not Applicable	2,061	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_client_1~31bf3856ad364e35~amd64~~6.0.2.0.mum	Not Applicable	1,375	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_client~31bf3856ad364e35~amd64~~6.0.2.0.mum	Not Applicable	1,439	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_sc_0~31bf3856ad364e35~amd64~~6.0.2.0.mum	Not Applicable	1,429	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_sc~31bf3856ad364e35~amd64~~6.0.2.0.mum	Not Applicable	1,431	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_server_0~31bf3856ad364e35~amd64~~6.0.2.0.mum	Not Applicable	1,433	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_server~31bf3856ad364e35~amd64~~6.0.2.0.mum	Not Applicable	1,439	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_winpesrv_0~31bf3856ad364e35~amd64~~6.0.2.0.mum	Not Applicable	1,430	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_winpesrv~31bf3856ad364e35~amd64~~6.0.2.0.mum	Not Applicable	1,437	08-Jul-2008	17:09	Not Applicable
Update.mum	Not Applicable	3,099	08-Jul-2008	17:09	Not Applicable
Urlmon.dll	7.0.6001.22217	1,418,752	08-Jul-2008	03:46	x64

Windows Server 2008, Itanium-based versions

Collapse this tableExpand this table

File name	File version	File size	Date	Time	Platform
Ia64_67f5f2a6931391e33935a40df8fa6639_31bf3856ad364e35_6.0.6001.22217_none_c340d58fb0266b75.manifest	Not Applicable	1,094	08-Jul-2008	17:09	Not Applicable
Ia64_a7334cef8a3ffa4f3eb7d49b88511900_31bf3856ad364e35_6.0.6001.22217_none_36c8bbda68d610d3.manifest	Not Applicable	726	08-Jul-2008	17:09	Not Applicable
Ia64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_6.0.6001.22217_none_b56a8c9cefe75e92.manifest	Not Applicable	260,096	08-Jul-2008	04:08	Not Applicable
Package_1_for_kb954543~31bf3856ad364e35~ia64~~6.0.2.0.mum	Not Applicable	1,809	08-Jul-2008	17:09	Not Applicable
Package_2_for_kb954543~31bf3856ad364e35~ia64~~6.0.2.0.mum	Not Applicable	2,056	08-Jul-2008	17:09	Not Applicable
Package_3_for_kb954543~31bf3856ad364e35~ia64~~6.0.2.0.mum	Not Applicable	2,056	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_sc_0~31bf3856ad364e35~ia64~~6.0.2.0.mum	Not Applicable	1,425	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_sc~31bf3856ad364e35~ia64~~6.0.2.0.mum	Not Applicable	1,426	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_server_0~31bf3856ad364e35~ia64~~6.0.2.0.mum	Not Applicable	1,429	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_server~31bf3856ad364e35~ia64~~6.0.2.0.mum	Not Applicable	1,434	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_winpesrv_0~31bf3856ad364e35~ia64~~6.0.2.0.mum	Not Applicable	1,426	08-Jul-2008	17:09	Not Applicable
Package_for_kb954543_winpesrv~31bf3856ad364e35~ia64~~6.0.2.0.mum	Not Applicable	1,433	08-Jul-2008	17:09	Not Applicable
Update.mum	Not Applicable	2,423	08-Jul-2008	17:09	Not Applicable
Urlmon.dll	7.0.6001.22217	2,600,448	08-Jul-2008	03:33	IA-64

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Hotfix information for Microsoft Internet Explorer 6

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, the computer must run one of the following:

Windows XP Service Pack 2
Windows XP Service Pack 3
Windows Server 2003 Service Pack 2

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

Windows XP SP2, x86-based versions

Collapse this tableExpand this table

File name	File version	File size	Date	Time	Platform
Urlmon.dll	6.0.2900.3403	618,496	04-Jul-2008	09:41	x86

Windows XP SP3, x86-based versions

Collapse this tableExpand this table

File name	File version	File size	Date	Time	Platform
Urlmon.dll	6.0.2900.5636	619,520	08-Jul-2008	04:34	x86

Windows Server 2003 SP2, x86-based versions

Collapse this tableExpand this table

File name	File version	File size	Date	Time	Platform
Urlmon.dll	6.0.3790.4328	698,368	07-Jul-2008	20:08	x86

Windows Server 2003 SP2, x64-based versions

Collapse this tableExpand this table

File name	File version	File size	Date	Time	Platform	SP requirement	Service branch
Urlmon.dll	6.0.3790.4328	1,089,536	07-Jul-2008	18:38	x64	SP2	Not Applicable
Wurlmon.dll	6.0.3790.4328	698,368	07-Jul-2008	18:38	x86	SP2	WOW

Windows Server 2003 SP2, Itanium-based versions

Collapse this tableExpand this table

File name	File version	File size	Date	Time	Platform	SP requirement	Service branch
Urlmon.dll	6.0.3790.4328	1,620,480	07-Jul-2008	18:26	IA-64	SP2	Not Applicable
Wurlmon.dll	6.0.3790.4328	698,368	07-Jul-2008	18:26	x86	SP2	WOW

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

The symptoms that you may experience are not limited to those that are described in the "Symptoms" section. If any operation calls the UrlDownloadToCacheFile function, problems may occur. For example, the LPK download manager in Internet Explorer calls the UrlDownloadToCacheFile function. Therefore, you may have problems when you use the LPK download manager.

For more information about the URLDownloadToCacheFile function, visit the following Microsoft Web site:

http://msdn.microsoft.com/en-us/library/ms775122(VS.85).aspx (http://msdn.microsoft.com/en-us/library/ms775122(VS.85).aspx)

For more information about the Cache-Control header, visit the following Microsoft Web site:

http://msdn.microsoft.com/en-us/library/cc251185.aspx (http://msdn.microsoft.com/en-us/library/cc251185.aspx)

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

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