Article ID: 954596 - Last Review: August 13, 2008 - Revision: 1.0

The memory usage of the computer that is running Communications Server 2007 increases to a very large amount when many users use Communicator Web Access (2007 release)

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SYMPTOMS

When many users use Microsoft Office Communicator Web Access (2007 release), the memory usage of the computer that is running Microsoft Office Communications Server 2007 increases to a very large amount.

For example, if one thousand users use Communicator Web Access (2007 release), the memory usage of the computer that is running Communications Server 2007 may increase to 1 gigabyte (GB).

RESOLUTION

To resolve this problem, apply update 953659. This update is the Communications Server 2007 update package for the Unified Communications Managed API v1.0 Redistribution that is dated August 2008.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
953659  (http://support.microsoft.com/kb/953659/ ) Description of the Communications Server 2007 update package for the Unified Communications Managed API v1.0 Redistribution: August 2008

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Office Communications Server 2007 Standard Edition
  • Microsoft Office Communications Server 2007 Enterprise Edition
  • Microsoft Office Communicator Web Access
Keywords: 
kbqfe kbprb kbfix kbexpertiseinter KB954596
 

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