This article describes the Microsoft System Center Data Protection Manager (DPM) 2007 issues that are fixed in the Data Protection Manager 2007 hotfix package that is dated July 31, 2008.
The DPMRA service may exit unexpectedly (crash) on a Data Protection Manager server. When this issue occurs, the replicas are marked as inconsistent. Also, the following event is logged in the Application log:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: date Time: time User: N/A
Computer: computer name Description:
The DPMRA service terminated unexpectedly. It has done this number time(s).
Issue 2
When you create a protection group, and you select a volume to protect, all folders under this volume are selected. However, when you click to clear some selected folders under this volume, the Calculate link is missing under the Date Size column. When this issue occurs, you cannot reset the total data size to the size of the volume minus the size of the deselected folders.
Issue 3
This rollup package adds the ability to protect local file data on the Data Protection Manager server. For more information about this feature, see the "More Information" section.
Issue 4
When you configure the secondary protection for an item on a secondary Data Protection Manager server, you may receive the following error message even if the item is already successfully protected on the primary Data Protection Manager server:
This item is not protectable because some prerequisite software is missing. Ensure that all prerequisite software is installed and then protect this item. (ID: 31008)
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Prerequisites
To apply this rollup package, you must have Data Protection Manager 2007 installed.
Restart requirement
You do not have to restart the computer after you apply this hotfix package.
Hotfix replacement information
This hotfix package is not replaced by any later hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
System Center Data Protection Manager 2007, x86-based versions
Collapse this tableExpand this table
File name
File version
File size
Date
Time
Platform
Addlibraryserverfordpm.exe
2.0.8111.0
54,328
31-Jul-2008
22:50
x86
Adhelper.dll
2.0.8111.0
24,632
31-Jul-2008
22:50
x86
Clusterinquiry.dll
2.0.8111.0
89,656
31-Jul-2008
22:40
x86
Clusterinquirylh.dll
2.0.8111.0
90,680
31-Jul-2008
22:40
x86
Configuresharepoint.exe
2.0.8111.0
34,872
31-Jul-2008
22:40
x86
Cpwrapper.dll
2.0.8111.0
594,488
31-Jul-2008
22:51
x86
Dpmra.exe
2.0.8111.0
2,147,384
31-Jul-2008
22:40
x86
Dpmwriterhelperplugin.dll
2.0.8111.0
71,224
31-Jul-2008
22:40
x86
Dsmfs.dll
2.0.8111.0
287,800
31-Jul-2008
22:40
x86
Engineuicommon.dll
2.0.8111.0
341,048
31-Jul-2008
22:50
x86
Events.dll
2.0.8111.0
99,384
31-Jul-2008
22:50
x86
Exchangecmdletswrapper.exe
2.0.8111.0
38,456
31-Jul-2008
22:40
x86
Exchangewriterhelperplugin.dll
2.0.8111.0
207,416
31-Jul-2008
22:40
x86
Filewriterhelperplugin.dll
2.0.8111.0
219,192
31-Jul-2008
22:40
x86
Genericdatasourcewriterhelperplugin.dll
2.0.8111.0
114,232
31-Jul-2008
22:40
x86
Genericnonvssdatasourcehelperplugin.dll
2.0.8111.0
114,744
31-Jul-2008
22:40
x86
Intentcommon.dll
2.0.8111.0
148,536
31-Jul-2008
22:50
x86
Intenttranslator.dll
2.0.8111.0
214,072
31-Jul-2008
22:50
x86
Interop.activeds.dll
8.5.0.0
115,768
31-Jul-2008
22:50
x86
Interop.sqldmo.dll
8.5.0.0
959,544
31-Jul-2008
22:51
x86
Microsoft.enterprisestorage.dls.prm.dll
2.0.8111.0
386,104
31-Jul-2008
22:50
x86
Microsoft.enterprisestorage.dls.prmcatalog.dll
2.0.8111.0
349,240
31-Jul-2008
22:50
x86
Msdpm.exe
2.0.8111.0
530,488
31-Jul-2008
22:51
x86
Msdpmps.dll
2.0.8111.0
25,656
31-Jul-2008
22:40
x86
Nativemethods.dll
2.0.8111.0
95,288
31-Jul-2008
22:50
x86
Patchca.dll
2.0.8111.0
24,632
31-Jul-2008
22:40
x86
Patchuninstall.exe
2.0.8111.0
30,264
31-Jul-2008
22:40
x86
Serviceproxy.dll
2.0.8111.0
192,568
31-Jul-2008
22:50
x86
Setagentcfg.exe
2.0.8111.0
91,704
31-Jul-2008
22:40
x86
Setshareddpmdatabase.exe
2.0.8111.0
70,712
31-Jul-2008
22:50
x86
Summaryte.dll
2.0.8111.0
50,232
31-Jul-2008
22:50
x86
Traceprovider.dll
2.0.8111.0
31,288
31-Jul-2008
22:40
x86
Tracewrapper.dll
2.0.8111.0
60,984
31-Jul-2008
22:50
x86
Uicommon.dll
2.0.8111.0
83,000
31-Jul-2008
22:50
x86
Vssrequestor.dll
2.0.8111.0
145,976
31-Jul-2008
22:40
x86
Vssrequestortest.exe
Not Applicable
111,160
31-Jul-2008
22:40
x86
Vssrequestorxp.dll
2.0.8111.0
137,784
31-Jul-2008
22:40
x86
Wsscmdlets.dll
2.0.8111.0
50,232
31-Jul-2008
22:50
x86
Wsscmdletswrapper.exe
2.0.8111.0
36,408
31-Jul-2008
22:40
x86
System Center Data Protection Manager 2007, x64-based versions
Collapse this tableExpand this table
File name
File version
File size
Date
Time
Platform
Addlibraryserverfordpm.exe
2.0.8111.0
54,328
31-Jul-2008
23:38
x86
Adhelper.dll
2.0.8111.0
24,632
31-Jul-2008
23:38
x86
Clusterinquiry.dll
2.0.8111.0
186,936
31-Jul-2008
23:27
x64
Clusterinquirylh.dll
2.0.8111.0
190,008
31-Jul-2008
23:27
x64
Configuresharepoint.exe
2.0.8111.0
48,696
31-Jul-2008
23:27
x64
Cpwrapper.dll
2.0.8111.0
946,232
31-Jul-2008
23:38
x64
Dpmra.exe
2.0.8111.0
3,823,160
31-Jul-2008
23:27
x64
Dpmwriterhelperplugin.dll
2.0.8111.0
101,432
31-Jul-2008
23:27
x64
Dsmfs.dll
2.0.8111.0
475,192
31-Jul-2008
23:27
x64
Engineuicommon.dll
2.0.8111.0
341,048
31-Jul-2008
23:38
x86
Events.dll
2.0.8111.0
99,384
31-Jul-2008
23:38
x86
Exchangecmdletswrapper.exe
2.0.8111.0
54,328
31-Jul-2008
23:27
x64
Exchangewriterhelperplugin.dll
2.0.8111.0
379,448
31-Jul-2008
23:27
x64
Filewriterhelperplugin.dll
2.0.8111.0
358,456
31-Jul-2008
23:27
x64
Genericdatasourcewriterhelperplugin.dll
2.0.8111.0
180,792
31-Jul-2008
23:27
x64
Genericnonvssdatasourcehelperplugin.dll
2.0.8111.0
190,008
31-Jul-2008
23:27
x64
Intentcommon.dll
2.0.8111.0
148,536
31-Jul-2008
23:38
x86
Intenttranslator.dll
2.0.8111.0
214,072
31-Jul-2008
23:38
x86
Interop.activeds.dll
8.5.0.0
115,768
31-Jul-2008
23:38
x86
Interop.sqldmo.dll
8.5.0.0
959,544
31-Jul-2008
23:38
x86
Microsoft.enterprisestorage.dls.prm.dll
2.0.8111.0
386,104
31-Jul-2008
23:38
x86
Microsoft.enterprisestorage.dls.prmcatalog.dll
2.0.8111.0
349,240
31-Jul-2008
23:38
x86
Msdpm.exe
2.0.8111.0
722,488
31-Jul-2008
23:38
x64
Msdpmps.dll
2.0.8111.0
27,192
31-Jul-2008
23:27
x64
Nativemethods.dll
2.0.8111.0
95,288
31-Jul-2008
23:38
x86
Patchca.dll
2.0.8111.0
32,824
31-Jul-2008
23:27
x64
Patchuninstall.exe
2.0.8111.0
36,920
31-Jul-2008
23:26
x64
Serviceproxy.dll
2.0.8111.0
226,360
31-Jul-2008
23:38
x64
Setagentcfg.exe
2.0.8111.0
142,392
31-Jul-2008
23:27
x64
Setshareddpmdatabase.exe
2.0.8111.0
70,712
31-Jul-2008
23:38
x86
Summaryte.dll
2.0.8111.0
50,232
31-Jul-2008
23:38
x86
Traceprovider.dll
2.0.8111.0
42,040
31-Jul-2008
23:27
x64
Tracewrapper.dll
2.0.8111.0
72,248
31-Jul-2008
23:38
x64
Uicommon.dll
2.0.8111.0
83,000
31-Jul-2008
23:38
x86
Vssrequestor.dll
2.0.8111.0
240,184
31-Jul-2008
23:27
x64
Vssrequestortest.exe
Not Applicable
176,696
31-Jul-2008
23:27
x64
Vssrequestorxp.dll
2.0.8111.0
221,752
31-Jul-2008
23:27
x64
Wsscmdlets.dll
2.0.8111.0
50,232
31-Jul-2008
23:38
x86
Wsscmdletswrapper.exe
2.0.8111.0
48,184
31-Jul-2008
23:27
x64
Installation instructions
This Data Protection Manager hotfix rollup package consists of three separate updates. To install each update, follow these steps:
Install the hotfix rollup package on the server that is running Data Protection Manager 2007. To do this, run the DataProtectionManager2007-KB954641.exe file on the server.
Note You do not have to restart the server after you install the hotfix rollup package.
Update the remote Microsoft SQL Server installation that is hosting the DPMDB database. To do this, run the SqlPrep-KB954641.msp file on the computer that is running SQL Server.
Note This step is not required if you are running a SQL DPMDB instance on the Data Protection Manager 2007 server.
Update the protection agents in the DPM Administrator Console. Use one of the following methods to update the protection agents on the protected computers:
Method 1: Update the protection agents from the DPM Administrator Console
Open the DPM Administrator Console.
Click the Management tab, and then click the Agents tab.
Select a computer from the Protected Computer list, and then click Update on the Action pane.
Click Yes, and then click Update Agents.
When you receive the Enter Credentials and Reboot option dialog box, enter your credentials, select the Manually restart the selected servers later option, and then click OK.
Note You do not have to restart the computer to update the agent. This is why the Manually restart the selected servers later option was selected.
Method 2: Update the protection agents on the protected computers
Obtain the update protection agent package from the "Data Protection Manager installation location \DPM\Agents\RA\2.0.8111.0" directory on the Data Protection Manager 2007 server.
x86 update i386\ Language ID \DPMProtectionAgent2007_KB954641.msp
x64 update amd64\ Language ID \DPMProtectionAgent2007_KB954641.msp
Run the appropriate DPMProtectionAgent2007_KB954641.msp package on each protected computer.
Open the DPM Administrator Console on the Data Protection Manager 2007 server.
Click the Management tab, and then click the Agents tab.
Select the protected computers, and then verify that the agent version is listed as 2.0.8111.0.
Update the DPM Management Shell. To do this, run the DPMManagementShell2007-KB954641.msp file on all computers on which the DPM Management Shell is installed.
Local data protection on the Data Protection Manager server
In branch office environments, administrators may also use the Data Protection Manager server as a file server. The local data protection feature enables the administrator to back up file data that is stored on the Data Protection Manager server.
We strongly recommend that you also back up the data to another Data Protection Manager server that is located in a different data center. Or, back up the data to tapes that can be sent offsite to guarantee recoverability in a disaster scenario.
The local data protection feature is only for file data sources and the DPM database (DPMDB). Other data sources, such as Microsoft Exchange Server or SQL Server, will not appear in the DPM Administrator Console. File data backups can be saved to disk or to tape. However, the DPMDB backups must be saved to tape.
To use the DPM Administrator Console to back up file data sources, you must set the AllowLocalDataProtection global setting property to true. To do this, run the following command in the DPM Management Shell:
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