Description of the 2007 Microsoft Office Suite Service Pack 2 DVD and of the 2007 Microsoft Office servers Service Pack 2 and Windows SharePoint Services 3.0 Service Pack 2 DVD

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Article ID: 954711 - View products that this article applies to.
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INTRODUCTION

The DVD for 2007 Microsoft Office Suite Service Pack 2 (SP2) and the DVD for 2007 Microsoft Office servers SP2 and Windows SharePoint Services 3.0 SP2 break the routine that was used in the previously released service pack for 2007 Office applications. These DVDs for SP2 use a more streamlined approach. The new DVD structure lets users update all Office products in a single installation operation. Similarly, site administrators or more advanced users can extract all the SP2 updates (.msp files) and then decide which updates to apply.

This new approach to the DVD structure eliminates the need to download and run a separate .exe file for each Office product that you want to update to SP2. Similarly, if you are running Office products in more than one language, this new approach will significantly decrease the number of installations that you have to run. Additionally, this new approach will save you time (in both downloading and installing) and bandwidth.

Note There are ReadMe documents on the DVDs themselves that provide details about which products are updated and how to perform an advanced installation. If you are an advanced user who plans to use the DVDs to upgrade your products to the SP2 level, we strongly recommend that you read that documentation.

More information

To easily update all Office products to SP2, insert the disc into your DVD drive, and this will automatically start the installer. Next, accept the Microsoft Software License Terms, and then wait for the installation to run.

Be aware that it may take a while for this update to run. Instead of updating a single product, as typical SP2 packages do, this DVD will update all products. Therefore, be patient while the installation process runs. Also, make sure that you read the "Known Issues" section in this article for information about additional issues or behavior that you may encounter.

If you are an advanced user who wants to install the updates one-by-one, please see the ReadMe file on the DVD for instructions and guidance about which updates to install for the products that you want to update.

Which DVD do I need?

There are a total of six DVDs that contain all the SP2 fixes. Use the following guidelines to decide which DVDs you want to order:
  • If you want to update the Server products, you will have to select between the 32-bit DVD and the 64-bit DVD. Each of these DVDs contains all SP2 updates in all languages for all Server products. These include both 2007 Microsoft Office servers SP2 and Windows SharePoint Services 3.0 SP2.
  • If you want to update the desktop products, you must select a DVD that is based on the languages of the product that you have installed. See the following table, and make sure that you order the correct DVD:
    Collapse this tableExpand this table
    DVD1 DVD2 DVD3 DVD4
    Danish (da-dk) Hebrew (he-il) Greek (el-gr) Arabic (ar-sa)
    German (de-de) Hindi (hi-in) Estonian (et-ee) Bulgarian (bg-bg)
    English (en-us) Japanese (ja-jp) Finnish (fi-fi) Czech (cs-cz)
    Spanish (es-es) Korean (ko-kr) Kazakh (kk-kz) Croatian (hr-hr)
    French (fr-fr) Thai (th-th) Lithuanian (lt-lt) Hungarian (hu-hu)
    Italian (it-it) Chinese (zh-cn) Latvian (lv-lv) Romanian (ro-ro)
    Dutch (nl-nl) Chinese (zh-hk) Norwegian (nb-no) Slovak (sk-sk)
    Portuguese (pt-br) Chinese (zh-tw) Polish (pl-pl) Slovenian (sl-si)
    Portuguese (pt-pt) Russian (ru-ru) Serbian Latin (sr-latn-cs)
    Swedish (sv-se) Turkish (tr-tr)
    Ukrainian (uk-ua)
Note Most Office products include several files from other languages. For example, the main versions of Office can also do spelling and grammar checking in several other languages. For example, the Greek version of Office (on DVD3) also includes German, English, French, and Spanish proofing tools. Even though these additional languages are on DVD1, you will be fully patched if you install only DVD3. This is the case because all DVDs have proofing tools updates for all languages. Therefore, when you try to decide which DVD to order, you need only the DVD that corresponds to the main languages of the products that you have installed. However, if you have the English version of Office and the Japanese version of Visio, for example, you must order both DVD1 and DVD2.

Downloadable lists of issues that the service packs fix

Microsoft Excel workbooks are available that contain lists of issues that are fixed by the service packs.

Note These workbooks are in the English language. These workbooks will not be localized into any other languages.
The following files are available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the 2007 Office Service Pack 2 Changes.xlsx package now.
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Download
Download the 2007 Office Servers Service Pack 2 Changes.xlsx package now.
Collapse this imageExpand this image
Download
Download the Windows SharePoint Services 3.0 Service Pack 2 Changes.xlsx package now.

For more informationa complete list of all SP2 packages that were released (all of which are included on this DVD), click the following article number to view the article in the Microsoft Knowledge Base:
968170 List of all 2007 Office system Service Pack 2 and Windows SharePoint Services 3.0 Service Pack 2 packages

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Known Issues and Behavior Changes

There are some issues that you should be aware of before and after you run the DVDs:
  • Because so many products are being updated, the DVD may take a long time to run. Be patient, and wait for a message at the end of the installation process that indicates that it is complete.
  • The Desktop DVD is divided across four languages. However, because of size restrictions on a single .exe file, each Desktop DVD is divided into two separate .exe files. If you are running a basic installation, the first .exe file will automatically call the second .exe file, and in this manner, all the products will be updated. Because there are two .exe files, you will encounter several side effects:
    • As you perform the installation, you will notice two sets of dialog boxes. You see a progress bar for a detection phase in which the .exe file determines which products that you have and which updates that you need, followed by a progress bar for the installation phase in which those updates are actually applied. You will then see a second detection phase, followed by a second installation phase.
    • At the end of the installation, you see two dialog boxes. One dialog box reports the status of each DVD. The other dialog box reports that the installation was successful (and therefore you may be prompted to restart the computer), or it reports that there were no products that required updating. This is the expected behavior, and it means that all the updates were applied by a single .exe file.
    • If you run only the second .exe file, you may not be fully updated.
  • If you are installing the Server update, make sure that you follow the typical deployment instructions and that you do not run the PSConfig process until the DVD has been run on all the servers in the server farm.
  • If you experience an error during the installation process, see the following Microsoft Knowledge Base article for information about how to check the log files and about what the various error codes mean:
    954713 How to investigate and resolve update installation failures for the 2007 Office system or for Windows SharePoint Services 3.0
  • You may experience an error when you install 2007 Microsoft Office Suite service packs. This failure occurs when the Windows Installer encounters a reference either to a disk drive that no longer exists or to a removable media device that contains no readable media. To prevent this behavior, we recommend that you install the Office2007-kb967642-fullfile-x86-glb.exe file (included on the DVD) before you install the service pack.
  • This DVD does not patch the Calendar Printing Assistant for Outlook, despite the fact that it’s listed in the ReadMe as being patched. If Calendar Printing Assistant for Outlook users want to be upgraded to SP2, they should either use Microsoft Update (recommended), or download and install the patch from the Microsoft Download Center.
For more information about this service pack, including a list of files affected, click the following article number to view the article in the Microsoft Knowledge Base:
970357 Technical details about the Office 2007 System client service packs

Technical Information

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Article ID: 954711 - Last Review: July 25, 2013 - Revision: 2.0
Applies to
  • 2007 Microsoft Office Suite Service Pack 2
Keywords: 
kbupdate kbsurveynew atdownload kbexpertisebeginner KB954711

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