FIX: After you apply hotfix 954744, printing performance may be significantly slower when you print documents by using Terminal Services Easy Print

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Article ID: 954743 - View products that this article applies to.
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SYMPTOMS

After you apply hotfix 954744, printing performance may be significantly slower when you print documents by using Terminal Services Easy Print.

For more information about hotfix 954744, click the following article number to view the article in the Microsoft Knowledge Base:
954744 FIX: Some pages are printed in the incorrect orientation when you use Terminal Services Easy Print to print a document that contains both portrait-oriented pages and landscape-oriented pages

RESOLUTION

Hotfix information

This hotfix addresses a printing performance issue that occurs after you apply hotfix 954744 on a Terminal Services client computer.

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft .NET Framework 3.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have one of the following prerequisites installed on the computer:
  • The Microsoft .NET Framework 3.0 Service Pack 1
  • The Microsoft .NET Framework 3.0 Service Pack 2

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
The .NET Framework 3.0 Service Pack 1, x86-based versions
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File nameFile versionFile sizeDateTimePlatformSP requirement
Reachframework.dll3.0.6920.1201532,48015-Sep-200809:47x86SP1
Servicemodelreg.exe3.0.4506.72561,44025-Sep-200817:17x86SP1
The .NET Framework 3.0 Service Pack 1, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Reachframework.dll3.0.6920.1201532,48016-Sep-200802:08x86
Servicemodelreg.exe3.0.4506.72561,44025-Sep-200814:29x86
Reachframework.dll3.0.6920.1201532,48015-Sep-200809:47x86
Servicemodelreg.exe3.0.4506.72561,44025-Sep-200817:17x86
The .NET Framework 3.0 Service Pack 2, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Reachframework.dll3.0.6920.1500532,48029-Oct-200821:25x86
The .NET Framework 3.0 Service Pack 2, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Reachframework.dll3.0.6920.1500532,48029-Oct-200821:25x86
Reachframework.dll3.0.6920.1500532,48029-Oct-200821:25x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about Terminal Services Easy Print, visit the following Microsoft TechNet Web site:
http://technet.microsoft.com/en-us/library/cc753853.aspx
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 954743 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft .NET Framework 3.0
Keywords: 
kbexpertiseinter kbbug kbfix kbqfe KB954743

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