Microsoft Dynamics CRM 4.0 Deployment Manager takes a long time to open on a Microsoft Dynamics CRM 4.0 server

When you open Microsoft Dynamics CRM 4.0 Deployment Manager on a Microsoft Dynamics CRM 4.0 server, the Microsoft Dynamics CRM 4.0 Deployment Manager takes a long time to open. After this time, you receive an error message that states that the management console is not responding. However, if you click Cancel, the Microsoft Dynamics CRM 4.0 Deployment Manager opens.

Additionally, when you register Software Development Kit (SDK) plug-ins in Microsoft Dynamics CRM 4.0, the registration process times out, and you cannot register.

These issues occur if the following conditions are true:

• Active Directory contains many domain controllers.
• You have insufficient permissions to query all domain controllers.

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
To complete the installation, follow these steps:

1. Go to the following registry hive:
   HKLM\Software\Microsoft\MSCRM
2. Add a new String value that is named PreferredDc.
3. Specify the domain controller that you want. Typically, this is the closest domain controller.
4. Restart the CRM server.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: