Error message when you use smart card authentication to log on to a Windows Server 2008-based terminal server from a client computer that is running Windows Vista or Windows Server 2008: "0xC000040C"

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Article ID: 954910 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a computer that is running Windows Vista or Windows Server 2008.
  • You try to log on to a Windows Server 2008-based terminal server by using smart card authentication.
In this scenario, the logon operation fails. Additionally, you receive a "0xC000040C" error message.

Note The "0xC000040C" error code means that the revocation status of the domain controller certificate that is used for smart card authentication cannot be determined.

This issue occurs when the cached certificate revocation list (CRL) of the domain controller certificate on the client has expired.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, the computer must be running one of the following:
  • Windows Vista
  • Windows Vista Service Pack 1
  • Windows Server 2008

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb954910~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78504-Jul-200802:44Not Applicable
Package_2_for_kb954910~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,95204-Jul-200802:44Not Applicable
Package_3_for_kb954910~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79004-Jul-200802:44Not Applicable
Package_4_for_kb954910~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79004-Jul-200802:44Not Applicable
Package_5_for_kb954910~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79004-Jul-200802:44Not Applicable
Package_6_for_kb954910~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78604-Jul-200802:44Not Applicable
Package_for_kb954910_client_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42604-Jul-200802:44Not Applicable
Package_for_kb954910_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36704-Jul-200802:44Not Applicable
Package_for_kb954910_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71304-Jul-200802:44Not Applicable
Package_for_kb954910_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42104-Jul-200802:44Not Applicable
Package_for_kb954910_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42304-Jul-200802:44Not Applicable
Package_for_kb954910_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42504-Jul-200802:44Not Applicable
Package_for_kb954910_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43104-Jul-200802:44Not Applicable
Package_for_kb954910_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42204-Jul-200802:44Not Applicable
Package_for_kb954910_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43004-Jul-200802:44Not Applicable
Package_for_kb954910_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42004-Jul-200802:44Not Applicable
Package_for_kb954910_winpe~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42404-Jul-200802:44Not Applicable
Update.mumNot Applicable3,57104-Jul-200802:44Not Applicable
X86_8d17fbcf5b360cb1eb2f5132593120e8_31bf3856ad364e35_6.0.6000.20871_none_b67bd050f409a581.manifestNot Applicable70504-Jul-200802:44Not Applicable
X86_microsoft-windows-security-kerberos_31bf3856ad364e35_6.0.6000.20871_none_e52f8e0cccfc78e6.manifestNot Applicable38,32603-Jul-200807:58Not Applicable
Kerberos.dll6.0.6000.20871495,10403-Jul-200806:32x86
Windows Vista SP1 and Windows Server 2008, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb954910~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78504-Jul-200802:44Not Applicable
Package_2_for_kb954910~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,95204-Jul-200802:44Not Applicable
Package_3_for_kb954910~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79004-Jul-200802:44Not Applicable
Package_4_for_kb954910~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79004-Jul-200802:44Not Applicable
Package_5_for_kb954910~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79004-Jul-200802:44Not Applicable
Package_6_for_kb954910~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78604-Jul-200802:44Not Applicable
Package_for_kb954910_client_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42604-Jul-200802:44Not Applicable
Package_for_kb954910_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36704-Jul-200802:44Not Applicable
Package_for_kb954910_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71304-Jul-200802:44Not Applicable
Package_for_kb954910_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42104-Jul-200802:44Not Applicable
Package_for_kb954910_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42304-Jul-200802:44Not Applicable
Package_for_kb954910_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42504-Jul-200802:44Not Applicable
Package_for_kb954910_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43104-Jul-200802:44Not Applicable
Package_for_kb954910_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42204-Jul-200802:44Not Applicable
Package_for_kb954910_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43004-Jul-200802:44Not Applicable
Package_for_kb954910_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42004-Jul-200802:44Not Applicable
Package_for_kb954910_winpe~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42404-Jul-200802:44Not Applicable
Update.mumNot Applicable3,57104-Jul-200802:44Not Applicable
X86_9c72809b17c36ad942bb268b58e0471f_31bf3856ad364e35_6.0.6001.22214_none_0fc5d8dddfc63919.manifestNot Applicable70504-Jul-200802:44Not Applicable
X86_microsoft-windows-security-kerberos_31bf3856ad364e35_6.0.6001.22214_none_e759ad18c9efae36.manifestNot Applicable38,32602-Jul-200807:39Not Applicable
Kerberos.dll6.0.6001.22214498,17602-Jul-200805:17x86
Windows Vista, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_08f29a7a7247079570b9f0b53a9328f8_31bf3856ad364e35_6.0.6000.20871_none_77ed0bf60685d257.manifestNot Applicable70904-Jul-200802:45Not Applicable
Amd64_3e3e890f8e882b45732aa68e646624d4_31bf3856ad364e35_6.0.6001.22214_none_12a5040e2bf39091.manifestNot Applicable70904-Jul-200802:45Not Applicable
Amd64_8b0eb8f0859f39791a927bfcce42f8d0_31bf3856ad364e35_6.0.6000.20871_none_a58d05d94cdb9a23.manifestNot Applicable1,06004-Jul-200802:45Not Applicable
Amd64_de15cb20646d27034ac7ffe6c19b90ea_31bf3856ad364e35_6.0.6001.22214_none_42d23eb4f1633cff.manifestNot Applicable1,06004-Jul-200802:45Not Applicable
Amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.0.6000.20871_none_414e29908559ea1c.manifestNot Applicable38,36203-Jul-200808:07Not Applicable
Amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.0.6001.22214_none_4378489c824d1f6c.manifestNot Applicable38,36202-Jul-200807:36Not Applicable
Package_1_for_kb954910~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,79504-Jul-200802:45Not Applicable
Package_2_for_kb954910~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,18904-Jul-200802:45Not Applicable
Package_3_for_kb954910~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,02504-Jul-200802:45Not Applicable
Package_4_for_kb954910~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,02504-Jul-200802:45Not Applicable
Package_5_for_kb954910~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,02504-Jul-200802:45Not Applicable
Package_6_for_kb954910~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,79604-Jul-200802:45Not Applicable
Package_for_kb954910_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43404-Jul-200802:45Not Applicable
Package_for_kb954910_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37504-Jul-200802:45Not Applicable
Package_for_kb954910_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72304-Jul-200802:45Not Applicable
Package_for_kb954910_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42904-Jul-200802:45Not Applicable
Package_for_kb954910_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43104-Jul-200802:45Not Applicable
Package_for_kb954910_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43304-Jul-200802:45Not Applicable
Package_for_kb954910_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43904-Jul-200802:45Not Applicable
Package_for_kb954910_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43004-Jul-200802:45Not Applicable
Package_for_kb954910_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43804-Jul-200802:45Not Applicable
Package_for_kb954910_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42804-Jul-200802:45Not Applicable
Package_for_kb954910_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43204-Jul-200802:45Not Applicable
Update.mumNot Applicable3,59704-Jul-200802:45Not Applicable
Wow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.0.6000.20871_none_4ba2d3e2b9baac17.manifestNot Applicable38,93903-Jul-200807:52Not Applicable
Kerberos.dll6.0.6000.20871659,45603-Jul-200806:38x64
Kerberos.dll6.0.6000.20871495,10403-Jul-200806:32x86
Windows Vista SP1 and Windows Server 2008, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_08f29a7a7247079570b9f0b53a9328f8_31bf3856ad364e35_6.0.6000.20871_none_77ed0bf60685d257.manifestNot Applicable70904-Jul-200802:45Not Applicable
Amd64_3e3e890f8e882b45732aa68e646624d4_31bf3856ad364e35_6.0.6001.22214_none_12a5040e2bf39091.manifestNot Applicable70904-Jul-200802:45Not Applicable
Amd64_8b0eb8f0859f39791a927bfcce42f8d0_31bf3856ad364e35_6.0.6000.20871_none_a58d05d94cdb9a23.manifestNot Applicable1,06004-Jul-200802:45Not Applicable
Amd64_de15cb20646d27034ac7ffe6c19b90ea_31bf3856ad364e35_6.0.6001.22214_none_42d23eb4f1633cff.manifestNot Applicable1,06004-Jul-200802:45Not Applicable
Amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.0.6000.20871_none_414e29908559ea1c.manifestNot Applicable38,36203-Jul-200808:07Not Applicable
Amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.0.6001.22214_none_4378489c824d1f6c.manifestNot Applicable38,36202-Jul-200807:36Not Applicable
Package_1_for_kb954910~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,79504-Jul-200802:45Not Applicable
Package_2_for_kb954910~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,18904-Jul-200802:45Not Applicable
Package_3_for_kb954910~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,02504-Jul-200802:45Not Applicable
Package_4_for_kb954910~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,02504-Jul-200802:45Not Applicable
Package_5_for_kb954910~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,02504-Jul-200802:45Not Applicable
Package_6_for_kb954910~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,79604-Jul-200802:45Not Applicable
Package_for_kb954910_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43404-Jul-200802:45Not Applicable
Package_for_kb954910_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37504-Jul-200802:45Not Applicable
Package_for_kb954910_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72304-Jul-200802:45Not Applicable
Package_for_kb954910_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42904-Jul-200802:45Not Applicable
Package_for_kb954910_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43104-Jul-200802:45Not Applicable
Package_for_kb954910_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43304-Jul-200802:45Not Applicable
Package_for_kb954910_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43904-Jul-200802:45Not Applicable
Package_for_kb954910_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43004-Jul-200802:45Not Applicable
Package_for_kb954910_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43804-Jul-200802:45Not Applicable
Package_for_kb954910_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42804-Jul-200802:45Not Applicable
Package_for_kb954910_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43204-Jul-200802:45Not Applicable
Update.mumNot Applicable3,59704-Jul-200802:45Not Applicable
Wow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.0.6001.22214_none_4dccf2eeb6ade167.manifestNot Applicable38,93902-Jul-200807:32Not Applicable
Kerberos.dll6.0.6001.22214655,36002-Jul-200805:54x64
Kerberos.dll6.0.6001.22214498,17602-Jul-200805:17x86
Windows Server 2008, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_12ccfba5721e73132ee10eae52f355bc_31bf3856ad364e35_6.0.6001.22214_none_c009e51601999a2c.manifestNot Applicable70704-Jul-200802:44Not Applicable
Ia64_c1f04051ea69020d7e04bef55a2fccde_31bf3856ad364e35_6.0.6001.22214_none_5929a9391869a6ed.manifestNot Applicable1,05804-Jul-200802:44Not Applicable
Ia64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.0.6001.22214_none_e75b510ec9edb732.manifestNot Applicable38,34402-Jul-200807:44Not Applicable
Package_1_for_kb954910~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,79004-Jul-200802:44Not Applicable
Package_2_for_kb954910~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable2,02004-Jul-200802:44Not Applicable
Package_3_for_kb954910~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable2,02004-Jul-200802:44Not Applicable
Package_for_kb954910_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42504-Jul-200802:44Not Applicable
Package_for_kb954910_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42604-Jul-200802:44Not Applicable
Package_for_kb954910_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42904-Jul-200802:44Not Applicable
Package_for_kb954910_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43404-Jul-200802:44Not Applicable
Package_for_kb954910_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42604-Jul-200802:44Not Applicable
Package_for_kb954910_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43304-Jul-200802:44Not Applicable
Update.mumNot Applicable2,42304-Jul-200802:44Not Applicable
Wow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.0.6001.22214_none_4dccf2eeb6ade167.manifestNot Applicable38,93902-Jul-200807:32Not Applicable
Kerberos.dll6.0.6001.222141,389,56802-Jul-200806:30IA-64
Kerberos.dll6.0.6001.22214498,17602-Jul-200805:17x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about certificate revocation lists, visit the following Microsoft Web sites:
http://technet2.microsoft.com/windowsserver/en/library/97dd0fe5-ecab-4958-a819-56f6489f50651033.mspx?mfr=true
http://msdn.microsoft.com/en-us/library/cc307943(VS.85).aspx
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 954910 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Service Pack 1
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbqfe KB954910

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