Article ID: 954911 - Last Review: August 19, 2008 - Revision: 1.0

A scan job fails on a computer that is running Forefront Security for Exchange Server Service Pack 1

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SYMPTOMS

Consider the following scenario:
  • You have a computer that is running Microsoft Forefront Security for Exchange Server Service Pack 1.
  • Some Forefront for Exchange scan job processes are using a large amount of CPU resources.
In this scenario, a scan job may fail.

For example, assume that you run a manual scan job. If the FCSManualScanner.exe process uses a large amount of CPU resources, the manual scan job may fail.

CAUSE

This problem occurs because the TAR navigator that is used to extract the contents of .tgz files cannot correctly extract the contents of the .tgz files.

RESOLUTION

To resolve this problem, you must install Hotfix Rollup 3 for Microsoft Forefront Security for Exchange Server Service Pack 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
951629  (http://support.microsoft.com/kb/951629/ ) Description of Hotfix Rollup 3 for Forefront Security for Exchange Server Service Pack 1

Note Microsoft Forefront Security for Exchange Server Service Pack 1 must be installed before you install this hotfix rollup.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

To download Microsoft Forefront Security for Exchange Server Service Pack 1, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=2ceb14d4-404b-4d8f-8a21-ebfc71b2e82b (http://www.microsoft.com/downloads/details.aspx?FamilyID=2ceb14d4-404b-4d8f-8a21-ebfc71b2e82b)
For more information about Forefront Security for Exchange Server, visit the following Microsoft Web site:
http://www.microsoft.com/forefront/serversecurity/exchange/default.mspx (http://www.microsoft.com/forefront/serversecurity/exchange/default.mspx)

APPLIES TO
  • Microsoft Forefront Security for Exchange Server Service Pack 1
Keywords: 
kbhotfixrollup kbexpertiseinter kbqfe KB954911
 

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