Event ID 50103 is logged in the Application log when you use the Exchange Data Collection tool in Microsoft Solution for Hosted Messaging and Collaboration 4.0

When you use the Exchange data Collection tool (ExchangeData.exe), the tool does not work correctly. Additionally, an event that resembles the following may be logged in the Application log:

Event Type: Error
Event Source: Collect Exchange Data Collect Services
Event Category: None
Event ID: 50103
Description: Exception Creating SQL Connection Objects. Value was either too large or too small for an Int32.

This issue occurs if a mailbox in the system has more than 2 gigabytes (GB) of content.

Update rollup information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Before you install this update rollup on the hosted Exchange mailbox server, you must have Microsoft Solution for Hosted Messaging and Collaboration 4.0 installed on the server.

Restart information

You do not have to restart the computer after you apply this update rollup.

Hotfix replacement information

This update does not replace any other rollup.

File information

This update rollup may not contain all the files that you must have to fully update a product to the latest build. This update rollup contains only the files that you must have to correct the issues that are listed in this article.
The English version of this update rollup has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.