The Outlook Web Access logon form does not display the "This is a private computer" option when you publish an Outlook Web Access site by using ISA Server 2006 with Service Pack 1

Consider the following scenario:

• You publish a Microsoft Office Outlook Web Access site by using Microsoft Internet Security and Acceleration (ISA) Server 2006 with Service Pack 1 (SP1).
• The Outlook Web Access site has the RSA SecurID authentication method configured.
• You visit the Outlook Web Access logon Web site.

In this scenario, the Outlook Web Access logon form does not display the following options:

• This is a public or shared computer
• This is a private computer

Therefore, you cannot use the private computer settings by selecting the This is a private computer option.

To resolve this problem, apply hotfix 955151.

For more information, click the following article number to view the article in the Microsoft Knowledge Base: After you apply this hotfix, the Outlook Web Access logon form displays the options for private computers and for public computers. This hotfix takes effect only when you use the default form that ISA Server 2006 provides.

The hotfix replaces the Usr_pcode.htm file with an updated version of this file. The Usr_pcode.htm file is located in the following folder:Note ISA_Install_Dir is a placeholder for the installation folder of ISA Server 2006.

If you have customized the Usr_pcode.htm file, hotfix 955151 does not replace the file. Therefore, the RSA SecurID form does not display the options to specify whether the client computer is a public computer or a private computer. In this situation, you must restore the original Usr_pcode.htm file, apply the hotfix, and then re-customize the Usr_pcode.htm file.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem also occurs in the release version of ISA Server 2006.

For more information about the fix for the release version of ISA Server 2006, click the following article number to view the article in the Microsoft Knowledge Base: For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: