Article ID: 955286 - Last Review: January 20, 2012 - Revision: 3.2

Deployment Manager stops responding when you open Server Manager in Deployment Manager in Microsoft Dynamics CRM 4.0

Hotfix download is availableHotfix Download Available
View and request hotfix downloads
View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

Consider the following scenario. A Microsoft Dynamics CRM 4.0 program is installed on a computer as part of a multi-server deployment. You have an Enterprise license key for the multi-server deployment. You use the Add or Remove Programs item in Control Panel to remove the Microsoft Dynamics CRM 4.0 program from the computer. Then, you open Server Manager in Deployment Manager on another Microsoft Dynamics CRM 4.0 server. In this scenario, Deployment Manager stops responding.
Back to the top

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes
Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards
Back to the top
APPLIES TO
  • Microsoft Dynamics CRM 4.0
Back to the top
Keywords: 
kbmbsinstallation kbfix kbautohotfix kbexpertiseinter kbmbsmigrate kbqfe kbhotfixserver KB955286
Back to the top