An application that uses the RichEdit control does not print some .rtf files correctly on a Windows Vista or Windows Server 2008-based computer

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Article ID: 955541 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • On a Windows Vista or Windows Server 2008-based computer, you use Word 2003 or a later version of Word to create a Rich Text Format (.rtf) file.
  • You develop an application that uses the RichEdit control (Riched20.dll).
  • You use this application to open the .rtf file.
  • You add a MergeField field to the document.
  • You merge some data in the file by using the MergeField field.
In this scenario, when you send the data to the printer, the application does not print the .rtf file correctly. For example, the paragraph tabs and indents of the MergeField field are ignored when the file is printed. Therefore, the text is printed in the wrong position.

CAUSE

This problem occurs because the RichEdit control does not support the properties of the document section of the .rtf file.

RESOLUTION

To resolve this problem, install the following hotfix. After you install the hotfix, the RichEdit control will support the document-section properties of .rtf files.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported 32-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msftedit.dll5.41.21.2509564,73603-Oct-200803:23x86
Msftedit.dll5.41.21.2509564,73603-Oct-200803:31x86
Riched20.dll5.31.23.1229467,45603-Oct-200803:24x86
Riched32.dll6.0.6000.209288,19203-Oct-200803:24x86
Riched20.dll5.31.23.1229456,70403-Oct-200803:31x86
Riched32.dll6.0.6001.222798,19203-Oct-200803:31x86
For all supported 64-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msftedit.dll5.41.21.2509735,23203-Oct-200803:37x64
Msftedit.dll5.41.21.2509735,23203-Oct-200804:50x64
Riched20.dll5.31.23.1229615,93603-Oct-200803:39x64
Riched32.dll6.0.6000.2092810,24003-Oct-200803:39x64
Riched20.dll5.31.23.1229606,20803-Oct-200804:52x64
Riched32.dll6.0.6001.2227910,75203-Oct-200804:52x64
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msftedit.dll5.41.21.25091,709,05603-Oct-200804:37IA-64
Riched20.dll5.31.23.12291,434,62403-Oct-200804:38IA-64
Riched32.dll6.0.6001.2227922,01603-Oct-200804:38IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the RichEdit class, visit the following Microsoft Developer Network (MSDN) Web site:
http://msdn.microsoft.com/en-us/library/aa313778(VS.60).aspx

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported 32-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File namePackage_for_kb955541_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,713
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,423
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,420
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_winpe~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,424
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File nameX86_microsoft-windows-msftedit_31bf3856ad364e35_6.0.6000.20928_none_d466bd6f533198b5.manifest
File versionNot Applicable
File size4,560
Date (UTC)03-Oct-2008
Time (UTC)03:46
PlatformNot Applicable
File nameX86_microsoft-windows-msftedit_31bf3856ad364e35_6.0.6001.22279_none_d617eadd507fd18b.manifest
File versionNot Applicable
File size4,870
Date (UTC)03-Oct-2008
Time (UTC)04:13
PlatformNot Applicable
File nameX86_microsoft-windows-riched32_31bf3856ad364e35_6.0.6000.20928_none_9b96783f9e9bb091.manifest
File versionNot Applicable
File size5,721
Date (UTC)03-Oct-2008
Time (UTC)03:49
PlatformNot Applicable
File nameX86_microsoft-windows-riched32_31bf3856ad364e35_6.0.6001.22279_none_9d47a5ad9be9e967.manifest
File versionNot Applicable
File size6,031
Date (UTC)03-Oct-2008
Time (UTC)04:16
PlatformNot Applicable
Additional files for all supported 64-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameAmd64_microsoft-windows-msftedit_31bf3856ad364e35_6.0.6000.20928_none_308558f30b8f09eb.manifest
File versionNot Applicable
File size4,576
Date (UTC)03-Oct-2008
Time (UTC)04:03
PlatformNot Applicable
File nameAmd64_microsoft-windows-msftedit_31bf3856ad364e35_6.0.6001.22279_none_3236866108dd42c1.manifest
File versionNot Applicable
File size4,888
Date (UTC)03-Oct-2008
Time (UTC)05:34
PlatformNot Applicable
File nameAmd64_microsoft-windows-riched32_31bf3856ad364e35_6.0.6000.20928_none_f7b513c356f921c7.manifest
File versionNot Applicable
File size5,737
Date (UTC)03-Oct-2008
Time (UTC)04:06
PlatformNot Applicable
File nameAmd64_microsoft-windows-riched32_31bf3856ad364e35_6.0.6001.22279_none_f966413154475a9d.manifest
File versionNot Applicable
File size6,049
Date (UTC)03-Oct-2008
Time (UTC)05:36
PlatformNot Applicable
File namePackage_for_kb955541_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,723
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,428
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
File namePackage_for_kb955541_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,432
Date (UTC)03-Oct-2008
Time (UTC)13:22
PlatformNot Applicable
Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_microsoft-windows-msftedit_31bf3856ad364e35_6.0.6001.22279_none_d6198ed3507dda87.manifest
File versionNot Applicable
File size4,879
Date (UTC)03-Oct-2008
Time (UTC)05:06
PlatformNot Applicable
File nameIa64_microsoft-windows-riched32_31bf3856ad364e35_6.0.6001.22279_none_9d4949a39be7f263.manifest
File versionNot Applicable
File size6,040
Date (UTC)03-Oct-2008
Time (UTC)05:10
PlatformNot Applicable
File namePackage_for_kb955541_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)03-Oct-2008
Time (UTC)13:21
PlatformNot Applicable
File namePackage_for_kb955541_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,427
Date (UTC)03-Oct-2008
Time (UTC)13:21
PlatformNot Applicable
File namePackage_for_kb955541_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)03-Oct-2008
Time (UTC)13:21
PlatformNot Applicable
File namePackage_for_kb955541_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,435
Date (UTC)03-Oct-2008
Time (UTC)13:21
PlatformNot Applicable
File namePackage_for_kb955541_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)03-Oct-2008
Time (UTC)13:21
PlatformNot Applicable
File namePackage_for_kb955541_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)03-Oct-2008
Time (UTC)13:21
PlatformNot Applicable

Properties

Article ID: 955541 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Business
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbsurveynew kbautohotfix kbexpertiseinter kbfix kbbug kbqfe KB955541

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