When you open an .rtf file that contains a MergeField field in a paragraph, indents that are added to the paragraph are not displayed in Windows Server 2003 and in Windows XP Professional x64 edition

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Article ID: 955549 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • On a computer that is running Windows Server 2003 or Windows XP Professional x64 edition, you create a document in Microsoft Office Word 2003 or in a later version of Word.
  • You add a MergeField field to merge the document by using some data.
  • You add some indents to the paragraph that contains the MergeField field.
  • You save the document as an .rtf file.
  • You create an application that uses the RichEdit control (Riched20.dll).

    Note One example of an application that uses the RichEdit control is WordPad.
  • You use the application to open the .rtf file.
In this scenario, the paragraph is displayed as if no indent was added. Additionally, if you print the document, the indents are not displayed in the printed document.

CAUSE

This problem occurs because the RichEdit control does not support properties of the document section for .rtf files.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must be running Windows Server 2003 Service Pack 1, Windows Server 2003 Service Pack 2, Windows XP Professional x64 Edition or Windows XP Professional x64 Edition Service Pack 2 on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 with Service Pack 1, x86-based versions
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File nameFile versionFile sizeDateTimePlatformSP requirement
Msftedit.dll5.41.21.2509540,67203-Oct-200816:59x86SP1
Riched20.dll5.31.23.1229453,12003-Oct-200816:59x86SP1
Windows XP Professional x64 Edition or Windows Server 2003 with Service Pack 1, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Msftedit.dll5.41.21.2509995,84003-Oct-200815:07x64SP1Not Applicable
Riched20.dll5.31.23.12291,159,68003-Oct-200815:07x64SP1Not Applicable
Wmsftedit.dll5.41.21.2509540,67203-Oct-200815:07x86SP1WOW
Wriched20.dll5.31.23.1229453,12003-Oct-200815:07x86SP1WOW
Windows Server 2003 with Service Pack 1, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Msftedit.dll5.41.21.25091,830,91203-Oct-200815:09IA-64SP1Not Applicable
Riched20.dll5.31.23.12291,442,81603-Oct-200815:09IA-64SP1Not Applicable
Wmsftedit.dll5.41.21.2509540,67203-Oct-200815:09x86SP1WOW
Wriched20.dll5.31.23.1229453,12003-Oct-200815:09x86SP1WOW
Windows Server 2003 with Service Pack 2, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Msftedit.dll5.41.21.2509540,67203-Oct-200817:02x86SP2
Riched20.dll5.31.23.1229443,39203-Oct-200817:02x86SP2
Windows XP Professional x64 Edition with Service Pack 2 or Windows Server 2003 with Service Pack 2, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Msftedit.dll5.41.21.2509995,84003-Oct-200815:11x64SP2Not Applicable
Riched20.dll5.31.23.12291,160,19203-Oct-200815:11x64SP2Not Applicable
Wmsftedit.dll5.41.21.2509540,67203-Oct-200815:11x86SP2WOW
Wriched20.dll5.31.23.1229443,39203-Oct-200815:11x86SP2WOW
Windows Server 2003 with Service Pack 2, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Msftedit.dll5.41.21.25091,830,91203-Oct-200815:09IA-64SP2Not Applicable
Riched20.dll5.31.23.12291,442,81603-Oct-200815:09IA-64SP2Not Applicable
Wmsftedit.dll5.41.21.2509540,67203-Oct-200815:09x86SP2WOW
Wriched20.dll5.31.23.1229443,39203-Oct-200815:09x86SP2WOW

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

After you install the hotfix, the RichEdit control can support properties of the document section for .rtf files. For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about the RichEdit class, visit the following Microsoft Developer Network (MSDN) Web site:
http://msdn.microsoft.com/en-us/library/aa313778(VS.60).aspx

Properties

Article ID: 955549 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows XP Professional x64 Edition
Keywords: 
kbexpertiseadvanced kbfix kbautohotfix kbsurveynew kbqfe KB955549

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