Mandatory user profiles do not work as expected on Windows Vista-based and Windows Server 2008-based client computers when the %LogonServer% environment variable is set in the profile path

Article ID: 955625 - View products that this article applies to.
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SYMPTOMS

In a domain environment, you configure the domain users to use mandatory user profiles. You set the profile path by using the %LogonServer% environment variable. However, when a user tries to log on to the domain from a Windows Vista-based or Windows Server 2008-based client computer, the user is logged on by using a temporary profile. Additionally, if the Do not log users in with a temporary profile Group Policy setting is applied in the domain, the user cannot log on to the domain.

Note This issue does not occur if the user logs on to the domain from a Windows XP-based or Windows Server 2003-based client computer.
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CAUSE

This issue occurs because the User Profile Service does not expand the %LogonServer% environment variable in Windows Vista or in Windows Server 2008.
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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, the computer must run one of the following:
  • Windows Vista
  • Windows Vista Service Pack 1(SP1)
  • Windows Server 2008

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Hotfix file information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008 and Windows Vista file information notes

  • The files that apply to a specific product, milestone (RTM, SPn) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.0.6000.20xxxWindows RTM LDR
    6.0.6001.22xxxWindows Vista SP1 and Windows Server 2008 SP1 SP1 LDR
  • Service Pack 1 is integrated into Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
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File nameFile versionFile sizeDateTimePlatform
Profprov.dll6.0.6000.2089929,18420-Aug-200803:17x86
Profsvc.dll6.0.6000.20899153,08820-Aug-200803:17x86
Userprofilewmiprovider.mofNot applicable10,70219-Aug-200822:31Not applicable
Profprov.dll6.0.6001.2224729,18420-Aug-200803:33x86
Profsvc.dll6.0.6001.22247153,60020-Aug-200803:33x86
Userprofilewmiprovider.mofNot applicable10,70219-Aug-200822:32Not applicable
For all supported x64-based versions of Windows Server 2008 and Windows Vista
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File nameFile versionFile sizeDateTimePlatform
Profprov.dll6.0.6000.2089933,28020-Aug-200803:39x64
Profsvc.dll6.0.6000.20899178,68820-Aug-200803:39x64
Userprofilewmiprovider.mofNot applicable10,70219-Aug-200822:31Not applicable
Profprov.dll6.0.6001.2224733,28020-Aug-200804:46x64
Profsvc.dll6.0.6001.22247178,68820-Aug-200804:46x64
Userprofilewmiprovider.mofNot applicable10,70219-Aug-200823:18Not applicable
For all supported Itanium-based versions of Windows Server 2008 and Windows Vista
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File nameFile versionFile sizeDateTimePlatform
Profprov.dll6.0.6001.2224776,28820-Aug-200804:51IA-64
Profsvc.dll6.0.6001.22247402,43220-Aug-200804:51IA-64
Userprofilewmiprovider.mofNot applicable10,70219-Aug-200823:22Not applicable
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about the User Profile Service, visit the following Microsoft Web sites:
http://msdn.microsoft.com/en-us/library/ms494053.aspx
(http://msdn.microsoft.com/en-us/library/ms494053.aspx)
http://msdn.microsoft.com/en-us/library/aa981571.aspx
(http://msdn.microsoft.com/en-us/library/aa981571.aspx)
http://msdn.microsoft.com/en-us/library/ms543640.aspx
(http://msdn.microsoft.com/en-us/library/ms543640.aspx)
For more information about roaming user profiles, click the following article number to view the article in the Microsoft Knowledge Base:
324749
(http://support.microsoft.com/kb/324749/ )
How to create a roaming user profile in Windows Server 2003
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/ )
Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista
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File namePackage_for_kb955625_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,426
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,367
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,713
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,421
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,423
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,425
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,431
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,422
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,430
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,420
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_winpe~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,424
Date (UTC)20-Aug-2008
Time (UTC)11:45
File nameX86_d6aff5e9abfedf4f392880dd5379a194_31bf3856ad364e35_6.0.6001.22247_none_3bd8b9b38ecdbfe8.manifest
File versionNot applicable
File size695
Date (UTC)20-Aug-2008
Time (UTC)11:45
File nameX86_fdc69e0960b81bbf7a2e7dac2fcaa448_31bf3856ad364e35_6.0.6000.20899_none_8f25f8739f4cb363.manifest
File versionNot applicable
File size695
Date (UTC)20-Aug-2008
Time (UTC)11:45
File nameX86_microsoft-windows-profsvc_31bf3856ad364e35_6.0.6000.20899_none_f9fc6ac64ee4f731.manifest
File versionNot applicable
File size38,814
Date (UTC)20-Aug-2008
Time (UTC)03:39
File nameX86_microsoft-windows-profsvc_31bf3856ad364e35_6.0.6001.22247_none_fc16b8744be4c9bf.manifest
File versionNot applicable
File size38,816
Date (UTC)20-Aug-2008
Time (UTC)04:11
Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista
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File nameAmd64_5bb40b1c06552a0810b89587f83a65f1_31bf3856ad364e35_6.0.6000.20899_none_095c3ff4d221f5ff.manifest
File versionNot applicable
File size699
Date (UTC)20-Aug-2008
Time (UTC)11:45
File nameAmd64_c6d07af1ac8d73d1619dfbe5abb06a13_31bf3856ad364e35_6.0.6001.22247_none_c3987dada984cb9c.manifest
File versionNot applicable
File size699
Date (UTC)20-Aug-2008
Time (UTC)11:45
File nameAmd64_microsoft-windows-profsvc_31bf3856ad364e35_6.0.6000.20899_none_561b064a07426867.manifest
File versionNot applicable
File size39,109
Date (UTC)20-Aug-2008
Time (UTC)04:06
File nameAmd64_microsoft-windows-profsvc_31bf3856ad364e35_6.0.6001.22247_none_583553f804423af5.manifest
File versionNot applicable
File size39,111
Date (UTC)20-Aug-2008
Time (UTC)05:33
File namePackage_for_kb955625_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,434
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,375
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,723
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,429
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,431
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,433
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,439
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,430
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,438
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,428
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,432
Date (UTC)20-Aug-2008
Time (UTC)11:45
Additional files for all supported Itanium-based versions of Windows Server 2008
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File nameIa64_6ee41cfa6a60a04cc7e54fb37cd57bb1_31bf3856ad364e35_6.0.6001.22247_none_9de1af2201b7e569.manifest
File versionNot applicable
File size697
Date (UTC)20-Aug-2008
Time (UTC)11:45
File nameIa64_microsoft-windows-profsvc_31bf3856ad364e35_6.0.6001.22247_none_fc185c6a4be2d2bb.manifest
File versionNot applicable
File size39,087
Date (UTC)20-Aug-2008
Time (UTC)05:30
File namePackage_for_kb955625_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size1,425
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size1,426
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size1,429
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size1,434
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size1,426
Date (UTC)20-Aug-2008
Time (UTC)11:45
File namePackage_for_kb955625_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size1,433
Date (UTC)20-Aug-2008
Time (UTC)11:45
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Properties

Article ID: 955625 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbqfe KB955625
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