Error message when you try to configure the Microsoft Dynamics CRM 4.0 client for Outlook: "This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms"

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Article ID: 955745 - View products that this article applies to.
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SYMPTOMS

When you try to configure the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook, you receive the following error message:
This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.
This problem occurs if you enabled the Federal Information Processing Standard (FIPS) 140-2 Security Policy option for Windows Vista or for Windows XP.

If you enable the FIPS 140-2 Security Policy option for Windows Vista or for Windows XP after you configure the Microsoft Dynamics CRM 4.0 client for Outlook, you cannot use the client. Additionally, the option is disabled.

If you enable the FIPS 140-2 Security Policy option for Windows Vista or for Windows XP after you configure the Microsoft Dynamics CRM 4.0 client for Outlook and you use the offline mode in the Microsoft Dynamics CRM 4.0 client for Outlook, the option is disabled because the Cassini Web server cannot work as expected.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes

Installation information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows

Install this cumulative update rollup on computers that are running the Microsoft Dynamics CRM 4.0 server components or the Microsoft Dynamics CRM client for Microsoft Office Outlook components.

Additionally, add the following registry subkeys to their corresponding computers. On the Data Migration client, add the following registry subkey:
\SOFTWARE\Microsoft\Data Migration Wizard\MSCRMFIPSCompliance = 1
On the Exchange Server that is running the CRM E-mail Router, add the following registry subkey:
\SOFTWARE\Microsoft\MSCRM\MSCRMFIPSCompliance = 1
On the Microsoft Dynamics CRM Server, add the following registry subkey:
\SOFTWARE\Microsoft\MSCRM\MSCRMFIPSCompliance = 1
On Microsoft Dynamics CRM for Microsoft Office Outlook, add the following registry subkey:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\MSCRMClient\MSCRMFIPSCompliance = 1
To add a registry subkey, follow these steps:
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and click the specific registry subkey for the computer. For example, on the Microsoft Dynamics CRM Server, locate Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM\.
  3. Right-click the registry subkey, and then click New.
  4. Click DWord Value, and then type MSCRMFIPSCompliance .
  5. Right-click MSCRMFIPSCompliance , click Modify, type 1, and then click OK.

Prerequisites

You must have Microsoft Dynamics CRM 4.0 installed to apply this cumulative update rollup.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
948917 How to obtain the setup updates for Microsoft Dynamics CRM 4.0
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 955745 - Last Review: January 20, 2012 - Revision: 3.3
APPLIES TO
  • Microsoft Dynamics CRM for Microsoft Office Outlook, when used with:
    • Microsoft Dynamics CRM 4.0
  • Microsoft Dynamics CRM 4.0
Keywords: 
kberrmsg kbfix kbautohotfix kbexpertiseinter kbmbsmigrate kbqfe kbhotfixserver KB955745

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