Article ID: 955778 - View products that this article applies to.
After you configure a scoped send connector in Microsoft Exchange Server 2007 for a non-SMTP address space, such as FAX, Exchange users can send messages to those kinds of addresses. However, if the users run Microsoft Office Outlook in Exchange Cached mode, the users receive the following Non-Delivery Report (NDR) message:Note
This problem occurs because Exchange Server 2007 misses an allowed address type for scoped send connectors. When a server that is running Exchange Server 2007 communicates with an Outlook client in cached mode, the Outlook client maintains the allowed list of address types in the registry of the client operating system. The Outlook client will query the allowed list of address types before the Outlook client sends messages for additional processing to a server that is running Exchange Server 2007. The Outlook client immediately returns an NDR message if the address type is not found in the registry.
To resolve this problem, install Update Rollup 7 for Exchange Server 2007 Service Pack 1.
For more information about Update Rollup 7 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 7 for Exchange Server 2007 Service Pack 1For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 955778 - Last Review: March 18, 2009 - Revision: 1.1
Contact us for more help